Philippine Airlines Baggage

The Philippine Airlines baggage allowance varies with respect to a passengers’ ticket / fare type and whether they are boarding a domestic or international flight. As per the Philippine Airlines, every fare type – Economy, Comfort Class, Business – has a pre-allotted free baggage allowance, furthermore, the flight route – international or domestic – also impacts the PAL baggage allowance.

This segment will provide details, which would help travelers get a clear understanding of the Philippine Airlines Excess Baggage free carry-on / cabin baggage allowance, check in baggage.

PAL Baggage Allowance

To simplify the concept for all readers and to help them easily gain clarity of the terms & conditions defined by the Philippine Airline Baggage Policy; this section has been fragmented into 2 sub-sections – Philippine Airlines domestic baggage allowance and Philippine Airlines baggage allowance international.

• Philippine Airlines Domestic Baggage Allowance

Cabin / Carry-on Baggage – Passengers are permitted 1 carry-on / cabin baggage; the baggage must not exceed the dimensions of 56 cm x 36 cm x 23 cm and not weigh more than 7 kg ( 22 in x 14 in x 9 in, weight ≤ 15 lbs.). Additionally, passengers may bring up to 2 of any of the following : 

• Small handbag
• Pocket book / purse
• Overcoat / wrap /  blanket
• Small camera / binoculars
• Laptop
• Reading material
• Duty free bag
• Baby food
• Crutches and / or braces / walking stick / other prosthetic device for passenger’s use if they are dependent on them

Check-in Baggage – On Philippine Airlines check in baggage for passengers boarding a domestic flight the limits are quite plain; Economy Supersaver ticket holders do not have free check-in baggage allowance, Economy Saver ticket holders are allotted free check-in baggage allowance of up to 10 kg and Economy Value and Economy Flex ticket holder are allocated free check-in baggage allowance of up to 20 kg (except for passengers boarding from Basco, only free check-in baggage allowance of up to 10 kg is permitted). As for Philippine Airlines business class, the Business Value ticket holders have free check-in baggage allowance of up to 30 kg and Business Flex ticket holders have free check-in baggage allowance of up to 35 kg.

*Note: The linear dimension of each check-in baggage must not exceed 158 centimeters and weigh no more than 32 kg. If a check-in baggage exceeds the free baggage allowance limits outlined by Philippine Airlines, excess baggage charges are applicable.

• Philippine Airlines Baggage Allowance International

Cabin / Carry-on Baggage – The airline allows 1 carry-on / cabin baggage; the baggage must not exceed the dimensions of 56 cm x 36 cm x 23 cm and the weight must not exceed 7 kg ( 22 in x 14 in x 9 in, weight ≤ 15 lbs.). Moreover, passengers may bring up to 2 of any of the following : 

• Small handbag
• Pocket book / purse
• Overcoat / wrap /  blanket
• Small camera / binoculars
• Laptop
• Reading material
• Duty free bag
• Baby food
• Crutches and / or braces / walking stick / other prosthetic device for passenger’s use if they are dependent on them

Check-in Baggage – PAL check in baggage for international flights is based on the zone which the passengers may be boarding from / traveling to.

• Asia 
• Pacific
• Europe
• Middle East
• Japan
• USA / Canada
• Guam

*Note: The linear dimension of each check-in baggage must not exceed 158 centimeters and weigh no more than 32 kg.  If a check-in baggage exceeds the free baggage allowance limits outlined by Philippine Airlines, excess baggage charges are applicable.

Philippine Airlines Excess Baggage

In the off-chance that the pre-allocated free baggage allowance should fall insufficient for the luggage that passenger(s) may want to carry for their flight, Philippine Airlines offers the option to purchase extra baggage allowance. The baggage price for excess baggage would vary for passengers on the basis of whether they are boarding an international flight or domestic flight.

Philippine Airlines Mabuhay Miles Service Center Address | Phone | Email | Fax

Address: G/F Allied Bank Center,6754 Ayala Avenue, Makati City
Fax : Manila – (632) 855-3653; 855-3654
USA/Canada (818) 630-8469
E-mail : mabuhaymiles@philippineairlines.com
Office Hours :
Mondays – Fridays 08:30 – 18:30
Saturdays – 08:30 – 17:00

Mabuhay Miles Call Center number for Cebu, USA, Canada, Manila 

Manila – (632) 855-8888
USA/Canada – 1 (800) I FLY PAL or 1(800) 435-9725
Cebu – (6332) 340-0191
Office Hours :
Manila/Cebu – Daily from 08:00 – 20:00
U.S./Canada – Daily from 09:00 – 17:00 (PST)

To get Refunds, please contact 

Address: 5F PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City
Phone: (632) 556-2809 or 777-4800 locals 5646 (Domestic) or 5645/5647 (International)
Fax : (632) 556-2595

For International Refunds:

E-mail : refunds_intl@pal.com.ph

For Domestic Refunds:

E-mail : refunds_domestic@pal.com.ph

For online-purchased tickets Refunds:

E-mail : onlinebooking_refunds@philippineairlines.com.

Frequently Asked Questions – (FAQs)