Air Astana is the principal airline and the flag carrier of the Republic of Kazakhstan, based in Almaty, Kazakhstan. It operates scheduled domestic and international services on 64 routes from its main hub, Almaty International Airport, and from its secondary hub, Astana International Airport. Air Astana Riga Cargo Office in Kazakhstan It is a joint venture between Kazakhstan’s sovereign wealth fund Samruk-Kazyna (51%), and BAE Systems PLC (49%). It was incorporated in October 2001 and started commercial flights on 15 May 2002.
Air Astana Riga Cargo Office Address
Kales Airline Services SIA
Ziemelu iela 12
LV-1044 Riga
Latvia
Air Astana Riga Airport Address
Riga International Airport,
P133, Mārupe, LV-1053, Latvia
Airport Contact Number:+371 29 311 187
Contact Number of Air Astana Office in Riga
Phone Number: +371 67009141
Email: call.centre@airastana.com
Working hours
24 Hours
Air Astana Riga Airport Office Map Location
Official website of Air Astana: airastana.com
Online Check-in with Air Astana: airastana.com/ind/Book-Manage/Manage/Online-Check-In
Air Astana Flight status: airastana.com/global/en-us/Information/At-the-airport/Flight-Status
Here’s how to check the schedule of an Air Astana flight: Click Here (airastana.com/global/en-us/Book-Manage/Book/Timetable)
Air Astana Baggage Services Information
Air Astana Baggage Services Phone Numbers:- (+)7 7172 286473.
Air Astana Baggage lost and found: Click Here (airastana.com/global/en-us/Information/At-the-airport/Baggage-Help)
For Baggage inquiries: airastana.com/kaz/en-us/Information/Baggage/Baggage-Allowance
Worldwide list of Air Astana Offices
Air Astana Baggage Allowance
| View Airlines Hand | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | Oversize baggage charges |
Air Astana Group booking
- Send enquiry for group booking at Air Astana via Click Here (airastana.com/ind/en-us/Book-Manage/Book/Group-Booking/Book-a-Group)
- You will receive a confirmation email. If you have not received the mail, you can send all information that you filled in the form to email: group.tr@airastana.com (for direct enquiries from passengers) or group.agency@airastana.com (for agency enquiries).
For more details, visit Click Here (airastana.com/ind/en-us/Book-Manage/Book/Group-Booking/Book-a-Group)
Travel During pregnancy in Air Astana
Pregnancy rules in Air Astana
- Expectant mothers can travel in Air Astana upto 22 weeks without providing a medical certificate.
- For single pregnancy, after 22 weeks until 34 weeks should provide a medical certificate which states that a pregnant mother is fit to travel.
- For multiple pregnancy, after 22 weeks until 32 weeks should provide a medical certificate which states that a pregnant mother is fit to travel.
- The validity of the certificate is 30 days.
- Expectant mothers should come at check-in as earlier as possible (preferably to check-in opening time).
For more details, visit Click Here (airastana.com/ind/en-us/Book-Manage/Book/Group-Booking/Book-a-Group)
Name change in Air Astana flight ticket
Misspelling the name in flight ticket
- Passengers should send an application for correction in their flight ticket to call.centre@airastana.com.
- Attach scanned color copy of the passport or ID card of the passenger.
- Send the application to the above mentioned email before 24 hours of your departure
Full change of the first or last name in the Air Astana flight ticket
- Passengers should send an application for correction in their flight ticket to call.centre@airastana.com.
- Attach scanned color copy of the passport or ID card of the passenger.
- Send the application to the above mentioned email before 3 working days prior to your departure.
For more details, visit https://airastana.com/global/en-us/Information/Important-Notices/Name-Change
Air Astana Offers a Variety of Planes and Aircraft
Total fleet: 51
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Boeing 757-200
- Embraer ERJ-190
- Fokker F50
- Airbus A321-200
- Airbus A321neo
- Boeing 737-700
- Boeing 737-800
- Boeing 767-300
Customer Care at the Air Astana Riga Office handles the following queries:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
The Air Astana Riga Cargo Office can be contacted with the help of the information provided on this page travelers/readers looking to plan a flight can use this information to plan it with Air Astana.
