The Air Canada Toronto Office is dedicated to providing travelers with a set of flawless services enabling smooth air travel. Customer experts at the office are proficient at handling queries that may pertain to mandatory requirements before or during the air journey.
Terminal 1 is the spot at Toronto Pearson International Airport where check-ins take place for flights going to Canada, the USA, and other international routes.
| Air Canada Head Office Toronto Address | 20 Queen St W 4th floor, Toronto, ON M5H 3S8, Canada |
| Air Canada Contact Number in Toronto | +1 (888) 247-2262 |
| Working Hours | 9AM – 5PM |
| Official Website | www.aircanada.com |
| Email Address | Imports: ordimport@aircanada.ca Exports: ordexport@aircanada.ca |
| Online Check In | www.aircanada.com/ca/en/aco/home/plan/check-in-information.html |
| Check Flight Status of Air Canada | www.aircanada.com/en/travelinfo/traveller/flightstatus/index.html |
| Official Youtube | www.youtube.com/user/aircanada |
| Official Facebook | www.facebook.com/aircanada |
| www.twitter.com/aircanada | |
| Instagram Account | www.instagram.com/aircanada |
Airport Details of Air Canada Toronto Office
Below are the basic information about Air Canada Toronto Office.
| Airport Name | Lester B. Pearson International Airport |
| Airport Code | YYZ |
| Address | 6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada |
| Contact Number | +1 416-247-7678 |
| Arrival Terminal | Terminal 1 |
| Departure Terminal | Terminal 1 |
Services Provided by Air Canada Toronto Office
If you wish to seek assistance on any of the following services, you can easily approach the Customer Support team of Air Canada Office Toronto through the above-mentioned address or contact number.
| Flight Ticket Booking and Cancellation | Boarding Info |
| Airport Lounges | Visa Services |
| Baggage Allowance | Online Check-in |
| Airport Transfers | Meet and Greet |
| Duty-Free Allowance | Immigration Services |
| Business Class Queries | In-Flight Meals |
| Missing Luggage | Airport Lounges |
| Flight or Visa Related Information | Miles |
| Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment |
| Airport Wifi | Visa on Arrival |
| Valet Parking | Flight Wifi |
Booking
Visit here (www.aircanada.com/us/en/aco/home.html#/home:flight) to reserve Air Canada ticket(s) online by filling in the mandatory details.
Cancellation / Charge
If you booked your flight through Air Canada’s website or the airline’s mobile app, click here (www.aircanada.com/us/en/aco/home.html#/home:mngBook) to locate your booking and proceed further. It may be noted that cancellation is possible two hours before departure.
In case, you booked your flight through a travel agent or a third-party app, the same may be contacted for cancellation.
Baggage
Click here (airlinesbuddy.com/air-canada-baggage-policy/) to read in detail about Air Canada’s baggage services.
Delayed or Damaged Baggage
Click to read (www.aircanada.com/us/en/aco/home/plan/baggage/delayed-damaged-baggage.html#/) complete information to perform related steps.
Lost and Found
You may contact the Lost and Found department at the relevant airport if you left something in any of the public areas of the airport like the restroom, restaurant, etc.
Please fill out the airline’s Lost Item Form in case you left something at a specific spot in the airport.
If your lost item is found, you shall receive an email with easy steps to get back the same. However, if it is not found, the same shall be intimated to you.
Lounge
Relax and rejoice at Maple Leaf Lounge™ Express before taking your flight to the USA. Click here (www.aircanada.com/us/en/aco/home/fly/premium-services/maple-leaf-lounges.html#/)to know if you qualify to use the lounge.
Check-in
In case of check-ins through website or mobile device (mobile.aircanada.com), you must check in 24 hours before departure. The boarding pass can then be printed or sent to your mobile device. Go to the Baggage Drop-Off area after marking any checked baggage at an airport kiosk.
You can also check in through a self-service kiosk at the airport 12 hours before departure.
Click here (www.aircanada.com/us/en/aco/home/plan/check-in-information/how-to-check-in.html#/) to know more about easy Check-ins with Air Canada.
Aeroplan Loyalty Program
Sign up for Aeroplan and earn miles by booking flights with Air Canada, Jazz, which is the regional airline of Air Canada, or any other airline which is a Star Alliance member.
Visit here (www.aircanada.com/ca/en/aco/home/aeroplan.html#/)to know more about Aeroplan and register now.
Special Assistance
Air Canada provides you with services as per the “Accessible Transportation for Persons with Disabilities Regulations”. If you wish to avail such services, you can reach out to the Air Canada Medical Assistance Desk 48 hours prior to departure.
Click here (www.aircanada.com/us/en/aco/home/plan/accessibility.html#/)to go through detailed information on the same.
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Frequently Asked Questions (FAQs) of Air Canada Toronto Office
All the Air Canada flights are operated through Terminal 1. Whether you need to catch a flight to Canada, the USA, or any other international destination, you need to check in at this terminal.
The toll-free Air Canada Contact Number in Toronto i.e., +1 (888) 247-2262 is available for call 24X7 in Canada and the USA. Click here (www.aircanada.com/us/en/aco/home/fly/customer-support/contact-us/other-numbers.html#/) to view other numbers. Some of these operate from 9:00 a.m. to 7:00 p.m. and on weekdays.
Yes, you can contact them on the toll-free number +1 (888) 247-2262 and select Spanish as your preferred language while going ahead with the call.
You cannot check in through your mobile device in case total number of passengers is above nine in your booking. Besides, it is also not possible if your flight is operated by any other airline.
If you booked the ticket directly through Air Canada, please click here (www.aircanada.com/us/en/aco/home/fly/customer-support.html#/) to contact the Air Canada Reservations team.
Samuel says:
My service animal weighs ten kg . Can I take it on an Air Canada flight?