Air France Singapore Office

Flight Queries? Call an Expert

Even though you might be prepared to board an Air France flight from Singapore Airport, a few unforeseen concerns could get in the way. To ensure that your flight is enjoyable and memorable, we have provided you with some crucial information.

No matter if you are traveling for holiday with family or friends or you are heading on a business trip, the polite staff at Air France Singapore Office is at your service to make everything simple for you.

The office is conveniently located at Singapore Changi Airport and it operates from Monday to Friday from 8:00 am – 8:00 pm and Saturday to Sunday from 8:00 am – 5.30 pm.

Contact Details of Air France Singapore Office

Air France Singapore Office AddressSingapore Changi Airport, Singapore
Working HoursMonday – Friday : 8:00 am – 5:00 pm
Air France Singapore Office Contact Number+65 641 55 111
Online Check InClick Here
Check Flight StatusClick Here

Airport Details of Air France Singapore Office

Airport NameSingapore Changi Airport
Airport CodeSIN
AddressAirport Blvd., Singapore
Contact Number+65 6595 6868

Air France Singapore Office Address Map

Air France Singapore Terminal

Air France flights are operated through Terminal 1 of Singapore Changi Airport. 

Services Provided by Air France Singapore Office

In case of any doubt or complexity, reach out to the staff at the airport office and seek assistance with the services listed below.

Ticket Booking and CancellationIn-Flight Meals
Booking ModificationAirport Transfers
Online Check-inMissing Luggage
Airport Check-inImmigration Services
Unaccompanied Minor ServiceIn-Flight Wifi
Baggage AllowanceAirport Wifi
Duty-free AllowanceIn-Flight Entertainment
Flight InformationAirport Facilities
Airport LoungesDelayed Flights
Visa InformationVisa on Arrival
Flying Blue Loyalty ProgrammeBoarding Class Enquiries


Approach the staff at the Air France Singapore Office for ticket reservations. You can also do it online under the “Book a Flight” tab on the homepage of the airline’s website. If you are a Flying Blue Member, you can select the related tab to book tickets. 

Manage Booking

You can view your reservations under the “My Bookings” tab on the website’s homepage. If you have registered on the airline’s website, you can log in there or you can directly enter the Booking Reference and your Last Name to view the bookings. The booking reference can be found on your confirmation email or the e-ticket. After viewing your booking, you can edit it or cancel the flight.

Cancellation and Refund

You can cancel your ticket under the “Manage Booking” section on the airline’s website, as mentioned above. If it is eligible for a refund, you can post a request for a travel voucher or refund in that section itself. For assistance on cancellations and refunds, you can also get in touch with the executives at the Air France Singapore Office.

Flight Status

Visit the “Information” tab on the website’s homepage and click on “Flight schedule and status”. You can enter your departure and arrival details or the flight number to view the status of related flights. 


You are allowed to carry 1 personal item and 1 hand baggage in the Economy cabin. Its weight must not be more than 12 kg. In the case of Premium Economy, Business, or La Première cabin, you can carry 1 personal item and 2 hand baggage items, whose total weight can be up to 18 kg.

If you have additional baggage, oversized baggage, or overweight baggage, you need to pay an extra amount at the airport. Additional baggage can also be purchased online and you can avail discount if it is purchased 24 hours before the flight departure.

You are advised to read the information under different sections on the baggage policy of Air France.

Travel with Infant or Child

Air France makes sure that you enjoy a comfortable air journey even if you take your infant or children along with you on the flight. You can avail discounts on children’s bookings, if applicable, and request special meals or a bassinet onboard. Read more on the same and plan your air travel accordingly. 


You are advised to keep the required travel documents ready to be shown at the check-in counter at Singapore Changi Airport. If you wish to check in online, go to the website of Air France and click on the “Check-in” tab on the homepage. Then you can log in if you are already registered, or you can directly proceed towards check-in by choosing Ticket Number / Booking Reference or your Loyalty Program Number.

Special Assistance

Passengers with disabilities can travel with convenience. They can request a wheelchair or other assistance on the flight while making a reservation. Similarly, Air France takes care of all your special needs like travel of expectant mothers, travel of old age people, travel with pets, group travel, and more. It is beneficial to read in detail about Special Assistance services made available by Air France.

Flying Blue Loyalty Program

This is a membership program offered by Air France that allows you to earn Miles not only on your bookings but also when you use partner products and services such as booking a hotel stay and car rental. Miles can be used to book tickets, do online shopping etc. Get detailed information on the program.


Frequently Asked Questions (FAQs) of Air France Singapore Office

What is the Air France Singapore Office address?

The office is located at Singapore Changi Airport.

Which terminal is used for Air France flights?

Air France flights are operated through Terminal 1 of the airport.

What is the Air France Singapore Office Contact Number?

The travel executives at Air France Singapore Office can be contacted at +65 641 55 111.

What types of meals are provided on flights?

Based on the class you are traveling in, the suitable time, and your destination, you are served with breakfast, lunch, dinner, or snacks. Also, you can choose from beverages onboard.

Can I make changes to my booking?

Certainly! You are allowed to make changes to your booking three hours before flight departure.

Are infants or children allowed to travel?

Yes, you can take your infants or children along with you on flights and also avail discounts, as per applicability, on their bookings.


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