The Austrian Airlines Pristina Office in Kosovo provides assistance to travelers / passengers in need of flight reservations, ticket cancellations, ticket rescheduling and also aids them in availing flight related amenities and services provided by the airline.
Austrian Airlines was formed in 1957, but its history can be traced back to 1923 when Austrian Airways was founded; this airline is the national carrier for Austria. The aircrafts that make up the fleet of Austrian Airlines include Airbus A321-211, A321-111, A320-200, A320neo, Boeing 777-200ER, 767-300ER and Embraer 195; the airline offers aviation hospitality to passengers on regularly scheduled flights to 4 domestic destinations and 115 international destinations in 46 nations.
Travelers / passengers can request personnel for services & amenities – additional baggage allowance, special assistance services, per travel, in-flight meals, seat selection, airport lounge access, etc. – at the Austrian Airlines Office in Pristina, Kosovo.
Austrian Airlines Pristina Office Address
Kosovo
Austrian Airlines Pristina Airport Address
H2FH+RRC, 14060
Airport Phone Number: +381385015021214
Contact Number of Austrian Airlines Office in Pristina
Phone Number: +43 5 1766 3100
Email: amm.reservations@dlh.de
Working hours
7:30 a.m. to 10:00 p.m. Monday through Friday
10:30 a.m. to 7:00 p.m. Saturday and Sunday
Austrian Airlines Pristina Airport Office Map Location
Austrian Airlines Official Website: www.austrian.com/at/de/homepage.html
Check Flight Status Here: www.austrian.com/at/de/flugstatus-und-flugplan#/
Online Check-in: wci.austrian.com/app/ck.fly?l=de
Delta Baggage Services Information
Austrian Airlines Baggage Services Phone Numbers:- +1-213-380-1710
For baggage inquiries: www.austrian.com/xx/en/missing-baggage
Austrian Airlines Baggage Allowance
| Overweight baggage charges | Checked baggage | Oversize baggage charges |
| Cabin baggage | View Airlines Hand | Excess baggage charges |
Worldwide List of Austrian Airlines Offices
Customer Care at Austrian Airlines Pristina Office handles the following queries
| Flight Ticket Booking | Airport Lounges |
| Airport Lounges | Economy Class |
| Airport Transfers | In-Flight Entertainment |
| Immigration Services | Visa on Arrival |
| Missing Luggage | Flight Ticket Cancellation |
| Miles | Baggage Allowance, Online Check-in |
| Airport Facilities | Duty-Free Allowance |
| Valet Parking | In-Flight Meals |
| Ok to Board | Flight/Visa Info |
| Visa Services | Delayed Flights |
| Meet and Greet | Airport Wifi |
| Business Class | Flight Wifi |
The information shared on this page can act as a guide for travelers / readers to plan their course-of-action for a future / upcoming flight; travelers / passengers can contact (visit or call) the Austrian Airlines Office in Pristina, Kosovo with the contact information furnished here.
Xhavit Gashi says:
Dear madam /sir,
I m writing to complain about two different related issues related to my current experience traveling from Prishtina Airport.
On April 21 I checked at Austrian Airlines in Prishtina and got my tickets to fly via Vienna ( ETK 0162344374071) to Washington DC (ETK 0162344374071) on the same day, I did fly to Vienna and just at the boarding time I was told by Austrian representatives that I can not fly to Washington due to some restrictions from US on travellers with B1/B2 Visa. They also told me that I should not have been allowed to depart Prishtina Airport at all at first. As a consequence I lost my ticket to Washington DC and I had to come back to Prishtina ( ETK 0162345088868). Loosing both time and money, but also failing to go to destination I wanted to go. When turned back in Prishtina I complained to both the Austrian representative and to a Lady who was shift manager at the ticketing/ check in area, they both accepted that there was a mistake allowing me to depart from Prishtina because they all were aware of the restrictions traveling on B1/B2 VISA via any Schengen country to US. In addition they both confirmed to me that if I book new flight itinerary via Istanbul I can fly to US. I made a written complain the same day and put it in the box of complains and comments at the airport of Prishtina. Following their advice and considering the importance of my trip I did buy a new ticket to go to Washington DC via Istanbul being sure I should not have similar issues.
On 22nd of April I checked in at the Prishtina Airport ( ETK 235243861915200) reassured that I will be able to go to Washington this time (ETK 235243861915200), unfortunately at the boarding time I was told that I can not fly to Washington DC because of the fact that I have tried flying out of Austria the day before and therefore I have to wait another 15 days before I am allowed to go fly again! Again loosing my ticket to DC, time and suffer, I had to book my other ticket to Prishtina or whenever available close to Prishtina, I did pay the ticket for the first available fly to Tirana International Airport ( ETK 2352438773872) costing me a lot of money for the ticket but also loosing my luggage which I am working to find them based on a reclamation I made at the Tirana airport.
For your information, prior to traveling I personally checked on the information available for any condition or restriction and I could not find such restrictions announced! The only one requirement was the COVID test not older than three days and the cover face/ mask, what I fully complied with.
I really would appreciate compensation for all of these costs!
Thank you in advance!
Xhavit Gashi
044949278