British Airways London Heathrow Airport Terminal – LHR

Flight Queries? Call an Expert

Travelers consistently aspire for a flight experience devoid of any hitches, and to transform this desire into reality, it becomes imperative to equip oneself with comprehensive knowledge about both the airline and the airport. This information plays a pivotal role in ensuring a seamless journey, especially for those embarking on a trip at the British Airways Heathrow Terminal, either as their departure or arrival point at the Heathrow Airport (LHR).

Details of British Airways London Heathrow Airport – LHR

The British Airways LHR Terminal is 3 and 5, at Heathrow Airport.

Airport NameHeathrow Airport
British Airways London Heathrow Airport AddressLongford TW6, United Kingdom
Airport CodeLHR
British Airways London Heathrow Airport Contact Number+44 844 335 1801
British Airways LHR TerminalTerminal 3 & 5
Working Hours24 hours
Official Website
Instagram Account

Services provided by British Airways at London Heathrow Airport Terminal LHR

Passengers of British Airways can request personnel to avail themselves of the services offered by the airline as listed here:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

British Airways Ticket Reservations at Heathrow Airport Terminal

You can make flight reservations with the assistance of the British Airways team at the LHR Terminal office. Alternatively, you can book flights independently through the British Airways website or mobile app.

Manage British Airways Booking at LHR Terminal

The British Airways website and mobile app allow passengers to personalize and modify their bookings. If you need assistance, you can also get help at the Heathrow Airport terminal office.

Cancellation/Refund of British Airways Tickets

Cancellations and refunds are subject to British Airways fare rules. They do not process cancellations or refunds for tickets purchased through third-party travel agents or websites. For more details, visit or contact the BA office.

Check-in at British Airways Heathrow Airport Terminal

Passengers have the option to check-in online, via the mobile app or website, or in person at the British Airways LHR Terminal counter. Online check-in is available 24 hours before departure, and airport counters open 3-4 hours before the scheduled departure time.

Tracking British Airways Flight Status

You can check the flight status by calling or visiting the British Airways Heathrow Airport terminal office or using the BA mobile app and website.

British Airways Lost/Delayed/Damaged Baggage at LHR Terminal

In case of damaged, delayed, or lost baggage, contact British Airways personnel at the Baggage Claim area or the British Airways terminal at your destination airport before leaving. Visit the airline’s website or contact the Heathrow Airport terminal office for more details.

Wi-Fi On Board British Airways

Most of British Airways aircraft are equipped with Wi-Fi. Passengers can purchase Wi-Fi packs for both short and long-haul flights. Prices vary based on the flight duration. For assistance with inflight Wi-Fi, you can inquire at the British Airways LHR Terminal.

Traveling with Pets on British Airways at LHR Airport

British Airways offers pet travel services in compliance with their Pet Policy and relevant animal transport laws. These services are provided in partnership with PetAir UK and IAG Cargo. For details and tariffs, contact the British Airways Office at Heathrow Airport.

British Airways Airport Lounge: As a member of the oneworld alliance, British Airways passengers can access their lounges and those of other oneworld member airlines. To learn more, consult the British Airways Heathrow Airport Terminal Crew or visit (

Car Rental Service at LHR Airport

Rental car offices are available at the airport. For directions, you can seek guidance from airport staff or British Airways representatives at the London terminal.

Being a well-informed traveler is the key to ensuring a smooth and glitch-free flight experience. For those embarking on a journey with British Airways at Heathrow Airport (LHR), having access to essential information about the airline and the airport is paramount. This knowledge equips travelers to make informed decisions, manage their reservations effectively, and take full advantage of the services and amenities offered at the terminal. 

British Airways Heathrow Airport Map

Frequently Asked Questions (FAQs) of British Airways Heathrow Airport – LHR

What terminal is British Airways at Heathrow – LHR?

British Airways operates its flights from Terminal 3 and Terminal 5 at Heathrow Airport.

What is the British Airways Heathrow Airport terminal for flight departures?

British Airways flights operate from Terminal 3 and Terminal 5 at Heathrow Airport.

What is the British Airways Heathrow terminal for flight arrivals?

British Airways manages all its flight operations at Heathrow Airport from Terminal 3 and Terminal 5.

Can I avail lounge services at the airport?

Yes! Travelers can avail the use of the dedicated British Airways airport lounge at Heathrow Airport.

Are car rental bookings available from the airport?

Yes! Travelers can rent a car of their choosing at Heathrow Airport.

Is a parking facility available at Heathrow Airport?

Yes! Heathrow Airport provides parking facilities.


0 thoughts on “British Airways London Heathrow Airport Terminal – LHR

  • My recent travel experience with British Airways from London Heathrow Airport Terminal was exceptional! The efficiency and professionalism of the staff at the airport terminal were noteworthy. The seamless check-in process and the range of offers available made my journey even more delightful. British Airways truly knows how to make flying a pleasure, and I look forward to choosing them for my future travels. Cheers to a fantastic airline and a smooth travel experience

  • Hello, I’m Zoe. I reached the terminal 2 hours early. Does British Airways Heathrow Terminal offer a waiting area while waiting for a flight?

  • I recently flew with British Airways and must say that it was a fantastic experience. Their attention to detail and customer service were exceptional from check-in to landing.


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