British Airways Phoenix Sky Harbor Airport Terminal – PHX

Flight Queries? Call an Expert

The tumult of flight preparations and planning can be utter mayhem if things aren’t in order; the unexpected hurdles can’t be prepared for, however, fortunately many things can be taken care of with an appropriate course-of-action. This page holds details for travelers preparing / planning for flight arriving at or departing from British Airways Sky Harbor International Airport Terminal.

Details of British Airways Phoenix Airport

The British Airways Phoenix Terminal is 4, at Phoenix Sky Harbor International Airport.

Airport NamePhoenix Sky Harbor International Airport
British Airways Phoenix Airport Address3400 E Sky Harbor Blvd, Phoenix, AZ 85034, United States
Airport CodePHX
British Airways Phoenix Airport Contact Number+1 602-273-3300
British Airways Phoenix TerminalTerminal 4
Working Hours24 hours
Official Website
Instagram Account

Services provided by British Airways at Phoenix Airport Terminal PHX

Passengers of British Airways can avail on request:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment


Persons looking to fly with British Airways can enlist the help of on-duty staff at the office of British Airways Phoenix terminal or make flight booking by themselves through the airline’s website / mobile app. The airline representatives are trained to offer itinerary solutions on travelers’ request.

Manage Booking

The British Airways Sky Harbor airport office team can help all passengers of the airline with managing their bookings (making amendments to bookings / adding or removing services & amenities). The “Manage My Booking” section, accessible after signing in on the airline’s website / mobile app can also be used by the passengers themselves, if they wish.

Baggage Allowance

To check the specifics of free baggage allowance for reservation, Click Here – British Airways Baggage Allowance . Free baggage allowance is subject to the ticket / fare class type and conditional to British Airways Baggage Policy; additional baggage allowance can be pre-booked or purchased during check-in at the British Airways Phoenix terminal.

Cancellation and Refund

Cancellation / refund requests for tickets purchased through a 3rd party travel agent / agency / website will not be accepted at the British Airways Sky Harbor airport office; all refunds / cancellations are determined by the British Airways Cancellation Policy. 

Pet Travel Services

Enquiries regarding pet travel (costs / reservations / availability) can be made at the office of British Airways Phoenix terminal; pet travel is a chargeable service offered by BA in partnership with IAG Cargo and PetAir UK. Pets / animal companions must be kept in an appropriate kennel / carrier befitting the airline’s specified requirements, pets / animal companions are transported in the aircraft hold.

Delayed, Lost, or Damaged Baggage

Matters pertaining to delayed or damaged or lost baggage should be reported to the baggage service desk instantly, at PHX airport. The airline tries to resolve the matter within 72 hours. More information can be requested at the British Airways Sky Harbor Airport office.


For BA flights departing for an airport within the United States of America, travelers must complete their check-in at least 2 hours before their flight’s departure time. Online check-in becomes available 24 hours ahead of a flight’s departure and alternatively persons can opt to check-in for their flight at the British Airways Phoenix terminal counter.

Special Assistance Services

Passengers with physical / sensory impairments / other medical conditions / special needs / special circumstances can avail themselves of British Airways special assistance services by submitting a request at least 48 hours prior to their intended flight’s scheduled departure.

In-flight Wi-fi

Passengers of the airline can avail the use of inflight wifi, on most BA aircrafts; passengers can buy wifi packs suiting their browsing needs, starting at £ 1.99. The wifi packs can be purchased on the airline’s website / mobile app and even at the office of British Airways Phoenix Terminal.

Airport Lounge

As British Airways is a member airline of oneworld, partner airline airport lounges present at PHX international airport can be used by the airline’s passengers and Executive Club members.

  • Escape Lounge in Terminal 4

Passengers of the airline can direct queries about airport lounge access and usage to the staff present at the British Airways Sky Harbor Airport office.

Car Rental at Sky Harbor Airport

The Rental Car Center is at 1805 E. Sky Harbor Circle South (between 16th Street and 24th Street, south of Buckeye Road). 12 agencies are available at the RCC; travelers arriving at this airport can hire cars befitting their preference, requirement and budget. Request for more information from the airport crew or the British Airways Phoenix terminal team.

Parking at Sky Harbor International Airport

The airport has made available multiple options for parking to suit the requirements of all travelers driving to the airport; for help contact airport staff or personnel at the British Airways Sky Harbor airport office.

Services & Amenities at Phoenix Sky Harbor International Airport: 

  • American Airlines Credit Union
  • Animal Relief Areas
  • Arizona Lottery Retail
  • ATMs & Cash to Card Machines
  • Charging Stations
  • Compassion Corner
  • WiFi
  • Fear of Flying Classes
  • Information Counters
  • Lost & Found
  • Mail-back Program
  • Nursing Stations
  • Masks
  • Passenger Paging
  • Mailboxes
  • Other Retail Services

For additional queries and assistance, kindly contact the airport staff.

British Airways Phoenix Airport Map

Frequently Asked Questions (FAQs) of British Airways Phoenix Airport

What terminal is British Airways at Phoenix Sky Harbor airport?

British Airways manages its flights, arriving & departing, from Terminal 4 at Phoenix Sky Harbor International Airport.

Where is the British Airways arrivals Phoenix terminal?

British Airways flights arrive at Terminal 4 at Phoenix Sky Harbor airport.

Which is the British Airways departures Sky Harbor terminal?

British Airways flight departures are at Terminal 4 in Sky Harbor airport.

Can I avail lounge services at the airport?

Yes! Passengers of British Airways and Executive Club members have airport lounge options to choose from at PHX airport.

Are car rental bookings available from the airport?

Yes! Travelers arriving at PHX airport can choose to hire cars from 1 of 12 agencies present at the Phoenix Sky Harbor International Airport Rental Car Center.

Is a parking facility available at the airport?

Yes! The airport provides multiple parking options.


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