Copa Airlines Palonegro Airport Terminal – BGA

Flight Queries? Call an Expert

Is it your first time with Copa Airlines? And you need to know everything about what the airline offers be at the airport or on board? Then look no more. At Copa Airlines Bucaramanga Terminal you can put rest to all your worries. Copa Airline is here to help you be it while you board a flight, on board or at the destination. You might be looking for medical assistance, you might need a pet friendly flight, in flight meal might be a concern to you, for business people inflight wifi is a requirement, a decent lounge service might be a concern for you no matter what you look for while making booking be assured that Copa Airlines cares for its travelers.

Details of Copa Airlines Bucaramanga Airport – BGA

The Copa Airlines BGA Terminal is 1, at Palonegro Airport.

Airport NamePalonegro Airport
Copa Airlines Bucaramanga Airport Address25, Lebrija, Santander, Colombia
Airport CodeBGA
Copa Airlines Bucaramanga Airport Contact Number+57 607 6910140
Copa Airlines Bucaramanga Airport TerminalTerminal 1
Working Hours24 hours

Services provided by Copa Airlines at Bucaramanga Airport Terminal BGA

At the Office of Copa Airlines at Bucaramanga Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Copa Airlines Booking And Cancellation At Bucaramanga

Visit the Bucaramanga Terminal and request the staff present to help you with making reservations for your air travel. Additionally you can seek assistance with flight cancellations from the staff provided your tickets are not from the third party sources.

Managing My Trip At Bucaramanga

At Copa Airlines BGA Terminal office you can request assistance with the staff present to help you with making the desired changes to your flight itinerary. You can also make additions to your flight by requesting special assistance, extra bags, upgrades and much more.

Check-In At Bucaramanga

It is advised to reach on time for check-in at the airport. Alternatively you can check online as well as it will save you time later on. Once all the security checks are done then your flight leaves from Copa Airlines BGA terminal departures. 

Baggage Claim And Allowance At Bucaramanga

As per Copa Airlines Baggage policy your luggage allowance is directly related to your fare type. For any additional bags needed feel free to buy them at the airport counter.  You can claim your bags once the flight arrives at Copa BGA terminal arrivals.

Delayed, lost and Baggage Claim At Bucaramanga

In times when your baggage is missing make sure you report it before you leave the airport. The Airline will look it up for you and update you. Make sure to keep your baggage tag and boarding pass with you. If your bag has not been found and returned to you then you can claim for your baggage and the airline will compensate for it.

Inflight Entertainment and Wifi With Copa Airlines 

Copa Airlines does not offer wifi to its passengers but it does offer inflight entertainment. The Airline offers Copa showpass, it is an in-flight entertainment system that lets you enjoy movies, TV shows, magazines, and music on your personal devices (smartphones and tablets).  You will be able to access this content through the Copa Airlines app or through the website on your mobile devices, once you’re connected to the onboard Wi-Fi network.

Traveling with Pets With Copa Airlines

Copa Airlines allows small cats and dogs to travel in passenger cabins and as checked baggage with them. Pet travel fee for travel in the cabin is $75 one way. For any assistance needed seek assistance with the Copa Airlines Bucaramanga terminal staff present at the airport.

Traveling with Emotional Support/Service Animals With Copa Airlines

Copa Airlines allows emotional support as well as service animals on board to travel in the passengers cabin for free of charge. Service dogs are allowed for all the routes. Emotional support animals are only allowed while traveling to or from Brazil, Colombia and Mexico.

Parking At Bucaramanga

At Terminal 1 of Bucaramanga you will find many parking services available to you. Just choose the one that is convenient to you. If needed, seek assistance from the airport staff.

Lounges Available At BGA Airport

There are many lounges available at the Bucaramanga. You can buy passes and relax during your journey.

Car Hire Service At Bucaramanga Airport

At Terminal 1 of BGA, there are many car rental companies available. Based on your needs and preferences you can make bookings and enjoy the ride.

Requesting Special Assistance At Bucaramanga Airport

Copa Airline provides services when you travel with pets, children or when it’s a pregnant passenger, unaccompanied minor or when you need mobility assistance, disability assistance or medical assistance. You can seek help with these from the Copa Airlines BGA terminal staff.

This information is centric to Copa Airlines terminal at Bucaramanga. So if you are planning a trip with Copa Airlines then this will be very helpful to you.

Copa Airlines Bucaramanga Airport Map

Frequently Asked Questions (FAQs) of Copa Airlines Bucaramanga Airport – BGA

What terminal is Copa Airlines at Bucaramanga – BGA?

All Copa Airlines flights, arriving at or departing from Bucaramanga Airport use Terminal 1.

Where are the Copa Airlines Bucaramanga terminal arrivals?

Copa Airlines flights arriving at BGA Airport are received in Terminal 1.

Where are the Copa Airlines BGA terminal departures?

Terminal 1 is used for Copa Airlines departing from Bucaramanga Airport.

Are service dogs allowed in Copa Airlines?

Copa airlines allows service dogs to travel with their owners in the cabin for free of charge.

Is there in-flight Wifi in Copa Airlines?

There is no inflight Wifi available in Copa airlines that can be used by travelers in their personal devices during their journey.

Is Copa Airlines pet friendly?

Yes, Your pet can also travel with you in the passenger cabin that makes Copa Airlines pet friendly.

Can pets fly in cargo with Copa airlines?

The Copa Airlines pet policy allows pets to fly in cargo.

Can a minor fly alone with Copa Airlines?

Yes, a minor from age 5 to 14 years old can fly as an unaccompanied minor with the Copa airline.

Does Copa Airlines serve alcohol in flight?

Yes they do provide alcohol to passengers on flight .

Does Copa Airlines have a lounge service?

Yes, a lounge service is available to passengers flying with Copa Airlines.


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