Copa Airlines Cancun International Airport Terminal (CUN)

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Many travelers may be preparing themselves for an upcoming flight or planning a future flight which may be departing from or arriving at the Copa Airlines Cancun International Airport Terminal; essential information pertaining to airport terminal, free baggage allowance, special assistance services, pet travel services, inflight meals, etc. would be needed. Bearing all that in mind, this page offers relevant details which may be used as a guide to devise a course of action by travelers to execute a glitch-free trip.

Details of Copa Airlines Cancun Airport

The Copa Airlines CUN Terminal is 2, at Cancun International Airport.

Airport NameCancun Airport
Copa Airlines Cancun Airport AddressCancun Airport VIC 3045, Australia
Airport CodeCUN
Copa Airlines Cancun Airport Contact Number+61392971600
Copa Airlines Cancun Airport TerminalTerminal 2
Working Hours24 hours
Official Websitewww.copaair.com
YouTubewww.youtube.com/user/copaairlines
Facebookwww.facebook.com/copaairlines
Twittertwitter.com/CopaAirlines
Instagram Accountwww.instagram.com/copaairlines

Services provided by Copa Airlines at Cancun Airport Terminal CUN

At the Office of Copa Airlines at Cancun Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Booking

Groups and / or individuals can contact the Copa Airlines Cancun terminal if they need help with making reservations of flight tickets; subsequently, tickets can be purchased through the Copa Airlines website and mobile app.

Cancellation & Refund

Passengers can make requests for cancellations / refunds of a ticket if they wish; persons must note that only cancellation / refund requests of tickets directly issued by an official Copa Airlines channel (online / offline) will be catered to at the airline’s office. A request may qualify for refund conditional to the fare rules defined by the airline. For more details check the conditions printed on the ticket or contact the Copa Airlines customer service.

Manage Booking

The “Manage Your Booking” section present on the Copa Airlines website and mobile application offers easy management of reservations, which is quite friendly for the benefit of passengers. Through this, passengers can personalize their booking by adding / removing flight related amenities / services or make changes to their booking(s) if needed. In case help is required, passengers can request for assistance from the crew at the Copa Airlines Cancun terminal office.

Baggage Allowance

Passengers should check their reservations for details pertaining to baggage allowance; free cabin / checked baggage allowance would depend on the ticket / fare class type and conditional to airline policies. Additional baggage allowance be bought, if needed. For queries regarding baggage allowance, contact the office of the Copa Airlines terminal at Cancun International Airport.

Check-in

Passengers of the airline have the option to check-in in person at the Copa Airlines Cancun terminal counter or via the web / mobile / online check-in feature accessible on the Copa Airlines mobile app and website. For additional information, contact the Copa Airlines office.

Special Assistance Services

A variety of special assistance services have been made available by Copa Airlines to ensure that all travelers with special needs / conditions are catered to and they have a pleasant and comfortable flight experience. Travelers would be required to submit a request to the airline to avail special assistance service(s) at least 72 hours prior to the scheduled departure of their intended flight. For a complete list of special assistance services and / or other related concerns, kindly contact the office of the Copa Airlines terminal at Cancun Airport or check the airline’s website.

Inflight Entertainment

Passengers can keep entertained by using the Copa Showpass; once passengers board the flight they can connect to the inflight intranet wifi and browse to a curated set of movies, TV Programs, the airline’s Panorama magazine, flight information and much more.

Pet Travel Service

Copa Airlines permits travel services for little dogs and cats in the passenger cabin, this is subject to availability and the Copa Airlines Pet Policy and the laws governing animal transport at the departure airport and destination. Bookings for pet travel must be made at least 48 hours before the scheduled time of departure of intended flight, by contacting the Reservations Center or the Copa Airlines sales office / ticketing office. The cost of a pet in the passenger cabin on international flights is $ 125 USD and on domestic flights is $ 25 USD. For more information, direct queries to the office of the Copa Airlines terminal at Cancun Airport.

Airport Lounge

As a member airline of Star Alliance, Copa Airlines offers its passengers to avail access and usage of the United Club which has 2 lounges at Cancun International Airport;

  • United Club located at Concourse B East, Upper Level
  • United Club located at Concourse B West, Upper Level

Passengers can request for the terms and conditions of access and usage from the Copa Airlines Cancun terminal staff or view it on the Star Alliance website.

Car Rental at Cancun International Airport

10 major car rental companies have made their services available at Cancun airport for the convenience of travelers who want to hire cars. Travelers may hire cars that suit their requirements and budgets. Additional information may be viewed on the airport’s official website and / or assistance can be requested of the airport staff.

Parking at Cancun International Airport

On-airport and off-airport parking facilities have been provided for the benefit of all travelers driving to the airport. For more details, kindly check the airport’s website or request for assistance from the airport staff.

Amenities & Services at Cancun International Airport

Cancun International Airport houses the following services and amenities to enhance the airport experiences of travelers arriving at or departing from this airport;

  • Food & Beverage Outlets
  • Shopping Outlets
  • ATMs/Cash Machines
  • Currency Exchange
  • Personal Device Charging Stations
  • Meet & Assist Services such as Translation Services, Global Entry, Special Care of Unaccompanied Minors, etc.
  • Lost & Found
  • Airport Mailers & FedEx Drop Box & UPS Drop Box & US Postal Services
  • Interfaith Chapel and Prayer Hall 
  • Bag Check Service
  • Nursing Rooms
  • SmarteCarte
  • Designated Smoking Zones
  • Free WiFi
  • Electric Vehicle Charging Stations & Car Battery Jumps
  • Pet Relief Areas

Persons may check for additional details on the airport’s website and / or request for guidance from the airport staff.

Copa Airlines Cancun Airport Map

Frequently Asked Questions (FAQs) of Copa Airlines Cancun Airport

What terminal is Copa Airlines at Cancun International Airport?

Copa Airlines flight operations are managed from Terminal 2 at Cancun Airport.

Where are the Copa Airlines Cancun terminal arrivals?

Copa Airlines flights arrive at Terminal 2 in Cancun International Airport.

Where are the Copa Airlines Cancun terminal departures?

Terminal 2 at Cancun Airport is used for Copa Airlines flight departures.

 

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