Acquiring the accurate details is imperative for travelers when they have a trip coming up; details free baggage allowance, inflight entertainment, inflight wifi, special assistance services, on board dining, pet travel services, check-in timings, airport transfers, lounge access, etc., can help ensure a smooth course of action for an upcoming flight. Information relevant for travelers preparing / planning a flight that may depart from or arrive at Fiji Airways Sydney International Airport Terminal, have been shared on this page. Persons may use this information as a reference whilst getting ready for a trip.
Details of Fiji Airways Sydney Airport
The Fiji Airways Sydney Terminal is 1, at Sydney International Airport.
| Airport Name | Sydney Airport |
| Fiji Airways Sydney Airport Address | Sydney NSW 2020, Australia |
| Airport Code | SYD |
| Fiji Airways Sydney Airport Contact Number | +61 2 9667 9111 |
| Fiji Airways Sydney Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | https://www.fijiairways.com |
| YouTube | https://www.youtube.com/user/flyfijiairways |
| https://www.facebook.com/fijiairways/ | |
| https://twitter.com/fijiairways | |
| https://www.instagram.com/fly_fijiairways/ |
Services provided by Fiji Airways at Sydney Airport Terminal SYD
At the Office of Fiji Airways Sydney Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Booking
Ticket bookings can be done via the airline’s website and mobile app; persons who need help to make flight ticket reservations can avail the assistance of trained airline representatives on duty at the office of Fiji Airways terminal at Sydney Airport.
Cancellation & Refund
All cancellations and / or refunds are conditional to the fare rules as defined by Fiji Airways policies. Passengers who have booked their ticket on a third party travel website or travel agency or travel agent will not be able to request cancellation / refund for their ticket at the office of Fiji Airways terminal at Sydney airport.
Manage Booking
Through the “Manage Your Booking” section, which can be accessed through the Fiji Airways website and mobile app, passengers can add / remove flight related amenities and / or make changes to their reservations. Persons who need assistance to manage their reservations can request for help from the Fiji Airways Sydney terminal office team.
Baggage Allowance
On Fiji Airways flights the free cabin and checked baggage allowance is as following:
- Domestic Flights
- Cabin Baggage
- Economy Class [Adults and Children] can bring 1 carry-on luggage weighing up to 7 kg (15 lbs)
- Checked Baggage
- Economy Class [Adults & Children] can bring 1 checked baggage weighing up to 15 kg (33 lbs)
- Infants [<2 years of age] can bring 1 baby stroller as checked baggage.
- Cabin Baggage
- International Flights
- Cabin Baggage
- ATR Flight
- Economy Class [Adults & Children] can carry 1 luggage weighing up to 7 kg (15 lbs)
- Business Class [Adults & Children] can carry up to 2 carry-ons weighing up to 7 kg (15 lbs) each or only 1 carry-on weighing up to 14 kg (30 lbs)
- B737/Airbus flights
- Economy Class [Adults & Children] can carry 1 luggage weighing up to 7 kg (15 lbs)
- Business Class [Adults & Children] can carry up to 2 carry-ons weighing up to 7 kg (15 lbs) each or only 1 carry-on weighing up to 14 kg (30 lbs)
- Infants [< 2 years of age]: The accompanying adult is given an additional 3kg of cabin baggage allowance.
- ATR Flight
- Checked Baggage
- Cabin Baggage
For more details and / or queries, contact the Fiji Airways Sydney terminal office.
Check-in
The check-in timing for international flights is available from 3 hours up to 60 minutes before a flight’s departure time and for domestic flight check-in is available from 90 minutes up to 30 minutes prior to a flight’s time of departure at airport counters. Online / mobile / web check-in is also available via the Fiji Airways website and mobile app, this feature is available from between 48 hours and 4 hours before a flight’s scheduled time of departure. For additional information and / or assistance, contact the staff at the office of Fiji Airways terminal at Sydney Airport.
Special Assistance Services
Fiji Airways provides a variety of special assistance services which travelers might require; persons can contact the airline office or check the airline’s website for a complete index of special assistance services available.
Inflight WiFi
On board wifi is available on A350-900 XWB and B737 MAX-8 aircrafts of the Fiji Airways fleet; the wifi pack cost as follows:
Aircraft: A350-900 XWB
| WI-FI PLANS | DURATION/DATA ALLOWANCE | PRICE (USD) |
| Chat | 15 Minutes | Free |
| Unlimited CHat | Full Flight | $ 7.95 |
| Standard Web | 200MB | $ 11.95 |
| Web Plus | 500MB | $ 24.95 |
Aircraft: B737 MAX-8
| WI-FI PLANS | DURATION/DATA ALLOWANCE | PRICE (USD) |
| Chat | 15 Minutes | Free |
| Standard Web | 200MB | $ 11.95 |
| Web Plus | 500MB | $ 24.95 |
For additional details and / or assistance related to wifi, kindly contact the Fiji Airways Sydney terminal office or call the airline’s customer service.
Lost / Delayed / Damaged Baggage
In case of any issue related to damaged / delayed / lost luggage, passengers must notify the Fiji Airways representatives immediately. Passengers may be entitled to compensation conditional to the airline’s policies.
Pet Travel Service
Pet travel is permitted on select routes of Fiji Airways; for details regarding the cost of pet travel and information of flight routes offering pet travel service, kindly contact the Fiji Airways office or call the airline’s customer service.
Airport Lounge
As a oneworld member airline, Fiji Airways offers its passengers access and use of the following oneworld member airline lounges at Sydney International Airport:
- Qantas International First Lounge located at Sydney International Airport International Terminal
- Air New Zealand International Lounge located at Sydney International Airport International Terminal
- Strata Lounge (Previously known as Emperor Lounge) located at Sydney International Airport International Terminal
- Qantas International Business Lounge located at Sydney International Airport International Terminal
Persons may read the terms and conditions of access / use of these lounges on the oneworld website or request for details from the crew at the Fiji Airways Sydney terminal.
Car Rental at Sydney International Airport
5 rental car agencies are present on-airport for travelers who wish to hire cars; they may choose cars that meet their requirements and budget. More detailed information can be found on the airport’s official website.
Parking at Sydney International Airport
The options available for parking have been compartmentalized as Economy, Standard and Executive; the airport has ensured that they can accommodate all travelers’ parking needs. Advance booking for parking is also available via the Sydney airport website. For help contact the airport staff.
Amenities & Services at Sydney Airport
Many services and amenities have been provided at Sydney Airport:
- International Terminal
- International terminal upgrade
- Airport VIP lounges
- Arrival pick up service
- Baggage services
- Charging stations
- Emergency services
- Family facilities
- The Collection Point
- International terminal hours
- Internet access – Wifi
- Information points
- Lost property and left luggage
- Luggage trolleys
- Mail services
- Medical services and first aid
- Money and banking facilities
- Showers and toiletries
- Shopping and dining
- Designated smoking areas
- Special assistance services
- Telephones
- Worship Area
- Domestic Terminal
- Charging stations
- Emergency services
- Family facilities
- Information points
- Internet Access – Wifi
- Lost property and left luggage
- Domestic terminal hours
- Luggage trolleys
- Mail services
- Medical services and first aid
- Money and banking facilities
- Shopping and dining
- Designated smoking areas
- Special assistance services
- Telephones
- Worship Area
Check the airport’s website for details or request for assistance from the airport staff.
Fiji Airways Sydney Airport Map
Frequently Asked Questions (FAQs) of Fiji Airways Sydney Airport
Fiji Airways flights arrive and depart from Terminal 1 in Sydney International Airport.
Fiji Airways flights arriving at Sydney Airport are received in Terminal 1.
The Fiji Airways flight departures take place from Terminal 1 in Sydney airport.
james says:
Hello may I inquire from which SYD terminal Fiji Airways operates? since I’m flying with Fiji Airways for the first time.