First Air Customer care contact number | Email for Reservations / Ticketing
For reservations, ticket information, fare quotes, schedules and all other inquiries, please contact:
Phone: 1-800-267-1247
Fax: 613-254-6303
TTY 1-877-873-3718
Email: contact@firstair.caWorking hours: Monday to Friday: 7 a.m. to 9 p.m. EST
Weekends & holidays: 9 a.m. to 7 p.m. EST
First Air Customer Relations, Baggage Claims
For Customer Relations inquiries or Baggage claims, please call
Phone: 1-800-661-3591 Ext. 6361 or
Email: customerrelations@firstair.ca.
Email: For General Inquiries, please email: contact@firstair.ca
First Air Refunds/Credit Card Billing Inquiries
For refund related inquiries, please contact:
Phone: 613-254-6265
Fax: 613-254-6260
Email: refunds@firstair.ca
First Air Group reservation / Conferences
For special group/conference fares
Phone: 1-877-328-8669
Fax:613-254-6303
Email: groupbookings@firstair.ca
First Air head office in Ontario Canada Address | Phone | Fax
Headquarters
20 Cope Drive, Kanata, Ontario Canada K2M 2V8
Phone: 613-254-6200
Fax: 613-254-6398
First Air Regional Offices Canada contact details
National
Ron Lowry, Senior Manager, Sales 613-254-6413 Email: rlowry@firstair.ca
Western Canada Email: rlowry@firstair.ca
Eastern Canada / Nunavut Email: rlowry@firstair.ca
Nunavik
Shelly De Caria, Manager, Sales 613-254-6200 Ext. 6187 Email: sdecaria@firstair.ca
First Air Official website: https://firstair.ca/
First Air Online Check-in: https://firstair.ca/travel-info/before-you-fly/
*All the passengers need to check-in at least 60 minutes before the scheduled departure time.
Check First Air flight schedule here: https://firstair.ca/plan-your-trip/flight-schedule/
First Air Baggage Allowance
View First Air Hand | Cabin baggage, Checked baggage charges in the above link.
Types of Planes / Air craft available with First Air
Fleet size: 17
- Aérospatiale ATR 42
- Boeing 737
