FirstAir Airlines Offices in Canada

Flight Queries? Call an Expert

First Air Customer care contact number | Email for Reservations / Ticketing

For reservations, ticket information, fare quotes, schedules and all other inquiries, please contact:

Phone: 1-800-267-1247

 Fax: 613-254-6303

TTY 1-877-873-3718

 Email: contact@firstair.caWorking hours: Monday to Friday: 7 a.m. to 9 p.m. EST
Weekends & holidays: 9 a.m. to 7 p.m. EST

First Air Customer Relations, Baggage Claims

For Customer Relations inquiries or Baggage claims, please call

 Phone: 1-800-661-3591 Ext. 6361 or


 Email: For General Inquiries, please email:

First Air Refunds/Credit Card Billing Inquiries

For refund related inquiries, please contact:

 Phone: 613-254-6265

 Fax: 613-254-6260


First Air Group reservation / Conferences

For special group/conference fares

 Phone: 1-877-328-8669



First Air head office in Ontario Canada Address | Phone | Fax

 20 Cope Drive, Kanata, Ontario Canada K2M 2V8

 Phone: 613-254-6200

Fax: 613-254-6398

First Air Regional Offices Canada contact details


Ron Lowry, Senior Manager, Sales 613-254-6413 Email:

Western Canada Email:

Eastern Canada / Nunavut Email:


Shelly De Caria, Manager, Sales 613-254-6200 Ext. 6187 Email:

First Air Official website

First Air Online Check-in

*All the passengers need to check-in at least 60 minutes before the scheduled departure time.

Check First Air flight schedule here:

First Air Baggage Allowance

View First Air Hand | Cabin baggage, Checked baggage charges in the above link.

Types of Planes / Air craft available with First Air

Fleet size: 17

  • Aérospatiale ATR 42
  • Boeing 737

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