Malaysia Airlines Shanghai Pudong Airport Terminal – PVG

Flight Queries? Call an Expert

Malaysia Airlines Shanghai Terminal 1 is where you will find answers to your travel related concerns when flying with Malaysia Airlines. At the Terminal 1 office of Shanghai, you will find the office of Malaysia Airlines, where you will find the airline staff waiting to assist you. Information on the flight schedule, travel policies, and services Malaysia Airlines offers travelers is available here. The staff present will help you with flight bookings, cancellations, and upgrades. The Terminal staff will make a complete travel itinerary for you. This content relates to the services and amenities you can avail of at the Terminal office of Shanghai.

Details of Malaysia Airlines Shanghai Airport – PVG

The Malaysia Airlines PVG Terminal is 1, at Shanghai Pudong International Airport.

Airport NameShanghai Pudong International Airport
Malaysia Airlines Shanghai Airport Address4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China
Airport CodePVG
Malaysia Airlines Shanghai Airport Contact Number+86 21 96990
Malaysia Airlines PVG TerminalTerminal 1 & 2
Working Hours24 hours
Official Website
You Tube

Services provided by Malaysia Airlines at Shanghai Airport Terminal PVG

At the Office of Malaysia Airlines at PVG Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Malaysia Airlines Flight Bookings And Cancellations At Terminal 1 of Shanghai

Visit the Terminal 1 office of Shanghai, and request the staff present to help you with flight bookings and cancellations of Malaysia Airlines. The terminal staff will assist you accordingly and curate a well thought out travel itinerary for you. You can request cancellations of your reservation at the office only if the flight tickets are not from a third party source.

Manage Malaysia Airlines Bookings At Terminal 1 of Shanghai

You can request the staff president at the Malaysia Airlines Shanghai Terminal 1 office to make modifications to your itinerary. Modifications such as flight changes, upgrades and adding extra services to your itinerary. These services can be availed online as well.

Malaysia Airlines Flight Check-In At Shanghai

Reaching Shanghai on time is the essence of not missing your flight due to the long queues at the airport. You can save time at the airport by checking in online. Once you board your flight, it will leave from Malaysia Airlines PVG Terminal Departures.

Baggage Allowance And Claim At Terminal 1 of Shanghai

Your baggage allowance is based on the class you fly in. For a clear idea of this, you can check the baggage policy of Malaysia Airlines. At Shanghai, you can claim your luggage when your flight lands at Malaysia Airlines PVG Terminal Arrivals.

Lost, Delayed, or Damaged Baggage At Shanghai

In times when your bags get delayed, lost, or damaged, you need to report it immediately before leaving the airport. At the baggage claim area or baggage service office, the office staff will keep you updated on the status of your luggage.

Inflight Wi-Fi and Connectivity At The Shanghai

No matter which part of the Malaysia Airlines flight you are on, you can access wifi by purchasing the plan that meets your needs. It can be bought on board or while making bookings. The Wi-Fi plans offered are listed below:

Plan OfferedData OfferedFee Charged
Lite10 mb$2
Social50 mb$10
Business200 mb$25

As soon as you step foot into Shanghai you will find yourself under the seamless wi-fi connectivity, which is free. You can connect to the internet and stream while waiting for your flight at the airport.

Service Dogs And Pet Travel With Malaysia Airlines

With Malaysia Airlines, pets can travel only in cargo hold as per their pet policy. Service Dogs accompanying sight- or hearing-impaired passengers, together with containers and food, will be carried free of charge. It is essential to notify the airline prior to your travel with your pets. For any assistance required, you can ask the Malaysia Airlines PVG Terminal 1 staff for help.

Car Hire And Rental Service At Shanghai

There are offices of car companies in Shanghai that offer rental and hire services to travelers. Be assured that you will find a ride that aligns best with your travel needs.

Unaccompanied Minor Service At Shanghai

Your minors of age 5 to 12 years old can fly as unaccompanied minors with the airline. You must bring your minor to Shanghai along with the travel documents needed. Also, the details of the parent or guardian that will pick the minor up at the destination airport are needed by the airline.

Parking Facility Available At The Shanghai

No matter what you drive, you will have a paid parking spot for your vehicle at the Shanghai. From the various parking options offered you can choose the one that aligns with your needs the best.

Lounge facility Available At The Shanghai

When you are tired and waiting for your flight at Shanghai, you can visit the lounges available. You can buy passes to relax and enjoy the services available at these lounges before joining your journey.

Request Special Assistance At Shanghai

Malaysia Airlines cares for its passengers and makes sure their experience is memorable. So they provide the assistance needed, be it Disability Assistance, Young Travelers, Medical Assistance, or Senior Citizens. For any assistance needed, ask the Malaysia Airlines PVG Terminal 1 staff for help.

Malaysia Airlines Shanghai Airport Map

Frequently Asked Questions (FAQs) of Malaysia Airlines Shanghai Airport – PVG

At what terminal is Malaysia Airlines at PVG – Shanghai?

Terminal 1 is where you will find the office of Malaysia Airlines at the Shanghai.

Where are the Malaysia Airlines PVG terminal arrivals?

All the Malaysia flights use Terminal 1 to land at the Shanghai.

Where are the Malaysia Airlines PVG terminal departures?

Your Malaysia Airlines flight will leave the Shanghai from Terminal 1. 

Is there a car hire service available at the Shanghai?

Yes, you will find a rental car hire service available at the Shanghai.

Can a minor fly alone with Malaysia Airlines at Shanghai?

Yes, a minor from age 5 to 12 can fly as an unaccompanied minor with the airline.


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