Singapore Airlines Guangzhou Baiyun Airport Terminal – CAN

Flight Queries? Call an Expert

Singapore Airlines Guangzhou Terminal is where all the air travel business of Singapore Airlines takes place. You can visit the Singapore Airlines office for any assistance you need regarding air travel. The information available here will be helpful when you decide to visit the Terminal office of Singapore Airlines.

Details of Singapore Airlines Guangzhou Airport – CAN

The Singapore Airlines CAN Terminal is 1, at Guangzhou Baiyun International Airport.

Airport NameGuangzhou Baiyun International Airport
Singapore Airlines Guangzhou Airport Address98W5+959, Baiyun, Guangzhou, Guangdong Province, China
Airport CodeCAN
Singapore Airlines Guangzhou Airport Contact Number+86 20 3606 6999
Singapore Airlines CAN TerminalTerminal 1
Working Hours24 hours
Official Website
Instagram Account

Services provided by Singapore Airlines at Guangzhou Airport Terminal CAN

At the Office of Singapore Airlines Guangzhou Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Singapore Airlines Flight Bookings And Cancellations At Guangzhou

Visit the Singapore Airlines office At Terminal 1 of CAN Airport for assistance with bookings and cancellations. The staff present at the office will guide you and inform you of the flight itinerary. You can only seek assistance with cancelling your flight at the Guangzhou office if your tickets are not from a third-party source.

Manage Singapore Flight Reservations At Guangzhou

Additionally, at the Singapore Airlines Guangzhou office, you can ask for help with additional services. Such as seat selection, extra baggage, special services, car or travel insurance, changing flights, changing name, checking booking details, and printing or downloading boarding passes.

Check-In At Guangzhou

You need to be at least 2 hours prior to flight departure at the Guangzhou airport. Alternatively, you can do it online as well it will save time at the airport. After all the checks are done your Singapore flight will leave from Singapore Airlines Guangzhou terminal departures.

Baggage Claim And Allowance At CAN Airport

What you get to carry during air travel solely depends on your ticket fare type. So check the Singapore Airlines baggage policy before making a reservation with them. Once your flight lands at the Singapore Airlines CAN terminal arrivals at your destination then you can claim your luggage.

Delayed Or Lost Baggage At Guangzhou 

When your baggage is missing make sure you report it before you leave the airport. The Airline will look it up for you and update you about the whereabouts. Make sure to keep your baggage tag and boarding passes with you. 

Traveling with Pets And Service Animals With Singapore Airlines

As per pet policy, Singapore Airlines allows pets to travel with them in cargo hold or as checked baggage. Notify the airline in advance about your pet. Service dogs fly in passenger cabins with their owners if they are well-behaved. For any assistance needed feel free to react to the Singapore Airlines Guangzhou Terminal staff present at the CAN airport.

Connectivity In Singapore Airlines 

Wi-Fi connectivity is free and accessible throughout the airport. Except for Boeing 737-800 NG, inflight Wi-Fi is available on all other flights. Complimentary Wi-Fi is offered to passengers traveling in Suites, First Class, Business Class, PPS Club members and supplementary cardholders, and KrisFlyer members which is unlimited. You can purchase a Wi-Fi service for a fee.

Travel Insurance With Singapore Airlines

Singapore Airlines has collaborated with Alliance to make your travel with them peaceful. By adding travel insurance to your booking and ensuring that you receive help and care in some unexpected situations. You get protection from trip cancellation to medical bills abroad.

Lounges Present At Guangzhou

At Guangzhou, you will find lounges where you can relax and energize yourself. Either before your flight or during a layover, you can buy a pass and enjoy the amenities present.

Parking Availability At Guangzhou

AT Terminal 1 of Guangzhou, you will find a parking facility. Among the various plans available to you just choose the one that meets your needs at the time. If needed seek assistance from the airport staff present.

Car Hire Service At Guangzhou

Singapore Airlines has collaborated with Rentalcars to help you manage your travels in a comfortable way. You can book or rent a car with them as per your requirements. Additionally at the Guangzhou, there are many companies who are offering car hire services. So you can check them out if needed as well.

Requesting Special Assistance At Guangzhou Airport

To make your journeys easy Singapore Airlines offers special assistance. Such as pet travel, children traveling alone, disability assistance, and medical assistance. Feel free to reach out to the airline staff for any assistance needed.

This information is centric to the Singapore Airlines terminal at CAN. You can use this to make future plans with Singapore Airlines. Safe Travels!

Singapore Airlines Guangzhou Airport Map

Frequently Asked Questions (FAQs) of Singapore Airlines Guangzhou Airport – CAN

What terminal is Singapore Airlines at Guangzhou – CAN?

All Singapore Airlines flights, arriving at or departing from Guangzhou Airport use Terminal 1.

Where are the Singapore Airlines Guangzhou terminal arrivals?

Singapore Airlines flights arriving at CAN Airport are received in Terminal 1.

Where are the Singapore Airlines CAN terminal departures?

Terminal 1 is used for Singapore Airlines departing from Guangzhou Airport.

Are service dogs allowed in Singapore Airlines?

Singapore Airlines allows service dogs to travel with their owners in the cabin free of charge.

Is there in-flight Wifi in Singapore Airlines?

There is inflight wifi available on Singapore Airlines that can be used by travelers on their personal devices during their journey.

Is Singapore Airlines pet friendly?

Yes, Your pet can also travel with you in the passenger cabin that makes Singapore Airlines pet friendly.

Can pets fly in cargo with Singapore airlines?

The Singapore Airlines pet policy allows pets to fly in cargo.

Can a minor fly alone with Singapore Airlines?

Yes, a minor from age 5 to 12 years old can fly as an unaccompanied minor with the Singapore airline.

Does Singapore Airlines serve alcohol in flight?

Yes they do provide alcohol to passengers on flight .

Does Singapore Airlines have a lounge service?

Yes, a lounge service is available to passengers flying with Singapore Airlines.


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