Is it your first time on Air Madagascar? Do you have questions regarding what services you can get at Air Madagascar Guangzhou Terminal? then look no more. This article answers your concerns that you might have as a passenger before planning your trip with the airline. Successful travelling is about great planning and to plan properly you need to consider a lot of factors in detail. You might be looking for medical assistance, you might need a pet friendly flight, in flight meal might be a concern to you, for business people inflight wifi is a requirement, a decent lounge service might be a concern for you no matter what you look for while making booking be assured that Air Madagascar cares and it will take care of you.
Details of Air Madagascar Guangzhou Airport
The Air Madagascar Guangzhou Terminal is 1, at Guangzhou Baiyun International Airport.
| Airport Name | Guangzhou Baiyun International Airport |
| Air Madagascar Guangzhou Airport Address | 98W5+959, Baiyun, Guangzhou, Guangdong Province, China |
| Airport Code | CAN |
| Air Madagascar Guangzhou Airport Contact Number | +86 20 3606 6999 |
| Air Madagascar Guangzhou Terminal | Terminal 1 & 2 |
| Working Hours | 24 hours |
| Official Website | https://madagascarairlines.com/ |
| https://www.facebook.com/airmadagascarthailand/ | |
| https://twitter.com/AirMad | |
| You Tube | https://www.youtube.com/@tsaradiaofficiel5760 |
| Instagram Account | https://www.instagram.com/airmadagascar/ |
Services provided by Air Madagascar at Guangzhou Airport Terminal CAN
At the Office of Air Madagascar Guangzhou Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Bookings
Reservation or bookings be it individual or group can be either made online via official Air Madagascar website or by visiting Air Madagascar Guangzhou Terminal office.
My Booking
This service enables passengers to make desired changes to their bookings.such as add or make changes to seat selection,add baggage,add special services,add car or travel insurance, change flights, cancel flights, change name, cancel bookings, checking booking details and printing or downloading boarding pass.This can be done online by visiting official Air Madagascar website or by visiting Air madagascar staff at Guangzhou.
Check-in
Air Madagascar allows international passengers to check-in online or at the Guangzhou counter of the Air Madagascar. Check-in window is opened between 30 hours and 2 hours prior to your flight departure.
Baggage
Baggage allowance is based on the passenger’s class type. You can refer to the airline website regarding free baggage allowance, extra or excess baggage allowance or checked baggage allowance.If you wish to purchase extra bags then it can be done by visiting either the official airline website, through the Air madagascar mobile app or during check-in at the Guangzhou.
Traveling with Pet/Service Dogs
As per Air Madagascar pets can travel in the passenger cabin as well as hold.In cabin pets need to be in the carrier during the entire flight.Service Dogs need to be on leash ,muzzled and properly trained and seated during the entire flight.Service dogs travel free of charge.If you have any queries you can ask for assistance from staff present at the Air Madagascar Guangzhou office.
Special Assistance
Air Madagascar cares and takes an extra leap by giving assistance when needed by passengers.whether its a passenger requiring wheelchair assistance, children traveling alone,assistance for seniors, passengers requiring medical clearance,blind passenger, patients with hearing impairment or pregnant women Air madagascar has a well trained staff to provide assistance be it Air madagascar Guangzhou staff or Flight crew.
Car Hire
Arrivals level of all terminals have courtesy phones or rental car agency counters which passengers can use to rent or hire a car befitting as per their requirements. Additionally any queries you have can be answered with the help of airport staff, airport website and / or Air Madagascar terminal staff.
Air Madagascar Guangzhou Airport Map
Frequently Asked Questions (FAQs) of Air Madagascar Guangzhou Airport
Air Madagascar uses Terminal 1 of Guangzhou Airport.
Terminal 1 is used by Air Madagascar for arriving flights.
Terminal 1 is used by Air Madagascar for departing flights.
There is no inflight wifi or entertainment available in Air Madagascar.
Air Madagascar allows service dogs to travel with their owners in the cabin for free of charge.
Yes pets do fly in cargo with the airline.
Yes, a minor from age 5 to 11 years old can fly as an unaccompanied minor with the Air Madagascar.
Yes a lounge service is available to passengers flying with Air Madagascar.
Yes, Passengers should pre-book the rental cars and taxis from the Guangzhou Airport Official website.
