Concerned about your air travel With Philippine Airlines? A lot needs to be figured out before we air travel and where we choose to travel to and with whom. Philippine Airlines Guangzhou terminal answers these questions for you.It helps travelers with smooth and safe travels with them. Philippine Airlines has a staff of well trained professionals on flight as well as on ground to help travelers with their queries and make sure they have a wonderful carefree travel with them. Based on your requirements of inflight entertainment, baggage allowance, medical assistance, pet assistance, meal offered, rental cars Philippine Airlines provides a unique set of services to its passengers.
Details of Philippine Airlines Guangzhou Airport – CAN
The Philippine Airlines CAN Terminal is 1, at Guangzhou Baiyun International Airport.
| Airport Name | Guangzhou Baiyun International Airport |
| Philippine Airlines Guangzhou Airport Address | 98W5+959, Baiyun, Guangzhou, Guangdong Province, China |
| Airport Code | CAN |
| Philippine Airlines Guangzhou Airport Contact Number | +86 20 3606 6999 |
| Philippine Airlines CAN Terminal | Terminal 1 & 2 |
| Working Hours | 24 hours |
| Official Website | https://www.philippineairlines.com/ |
| https://twitter.com/flyPAL | |
| https://www.facebook.com/flyPAL | |
| https://www.instagram.com/flypal/ | |
| You Tube | https://www.youtube.com/user/flypaltv |
Services provided by Philippine Airlines at Guangzhou Airport Terminal CAN
At the Office of Philippine Airlines at CAN Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Bookings
With Philippine Airlines reservation or bookings be it individual or group can be either made online visiting the official Philippine website or by physically visiting Philippine Guangzhou Terminal office.
Manage My Booking
This feature allows travelers to make changes to their seat, check their flight details, request special assistance, add extra services, online checkin and more. You need to enter your last name and booking reference before making any changes to your flight on the manage my booking option on the official website or you can seek help from the Philippine Airlines terminal at Guangzhou staff.
Check-in
You can check-in for your Philippine Airlines flight in many ways,it can be online or offline. Online ways are through the official Philippine Airlines website or by Philippine Airlines Mobile App and the check in window opens between 24 hours to 1 hour and 15 minutes prior to your international flight’s departure time and 24 hours to 1 hour for your domestic flight. Alternatively you can also check-in at the airport.
Traveling with Pets/Service Dog
It is essential to contact Philippine Airlines 48 hours prior to your flight departure to guarantee a spot for your pet.Pets are allowed in cargo with the airline. Service dogs are allowed to travel in the passenger cabin as long as they are well trained,on leash and have to remain seated on the floor throughout the flight. For any assistance required you can visit the official website or ask for help at Philippine Airlines terminal at Guangzhou.
Inflight Wifi
Philippine Airlines provides paid wifi online for passengers so that you can stay connected and surf as you desire during your flight.You can either purchase it online or on board.Plans offered and Fee charged as follows:
| Plans | Data Offered | Fee Charged |
| Chat Plan | 5 mb | $3 |
| WiFi | 100 mb | $10 |
| Unlimited Wifi | unlimited | $40 |
Baggage
Baggage allowance is based on your flight fare or class type. If you wish to purchase extra bags, it can be done by either visiting the official airline website, through the Philippine Airlines mobile app or during check-in at the Philippine Airlines terminal at Guangzhou.
Damaged, Delayed and lost Baggage
For the unfortunate times when your baggage is lost or misplaced and it’s been more than 21 days then Philippine Airlines will refund the bag amount and for its contents. Just remember to fill the PIR form before you leave the airport with your bags.
Car Hire
Philippine Airlines has partnered with Sixt Ride so that passengers can make bookings for Car Rental and Airport Transfer. This service includes but is not limited to taxis, ride-hailing services, transfer services, and chauffeur drive vehicle rental, private transfers, business class transfers, first-class transfers, bus, and mini bus transfers, train transfers, and limousine transfers.
Special Assistance
If you are in need of special assistance before your flight, during your flight or at your destination airport Philippine Airlines is here to help you. Philippine Airlines provides following assistance to passengers with reduced mobility, medical needs and to pregnant passengers.
Philippine Airlines Guangzhou Airport Map
Frequently Asked Questions (FAQs) of Philippine Airlines Guangzhou Airport – CAN
Terminal 1 is where you will find the Philippine Airlines at the Guangzhou.
Philippine Airlines Flight arrives at the Guangzhou at Terminal 1.
At Guangzhou, Philippine Airlines flights depart from the Terminal 1.
Yes, There is paid inflight wifi and entertainment available in Philippine Airlines.
Philippine Airlines allows service dogs to travel with their owners in the cabin for free of charge.
Yes pets do fly in cargo with the airline.
Yes, a minor from age 5 to 11 years old can fly as an unaccompanied minor with the Philippine domestic Airlines and age 8 to 11 years old on international flights.
Yes a lounge service is available to passengers flying with Philippine Airlines.
