Scoot Airlines Guangzhou Baiyun Airport Terminal – CAN

Flight Queries? Call an Expert

If you have questions regarding what services you get at Scoot Airlines Guangzhou Terminal, Then read ahead. At Terminal 1 of the Guangzhou, you will find the office of Scoot Airlines. At the office, you can request the staff to help you with flight bookings, cancellations, and upgrades. The information related to the Scoot flight schedule for your upcoming flight is also available here. The staff will notify you of all the changes made to your itinerary. This content is about the services and amenities that you will get at the terminal office of Guangzhou.

Details of Scoot Airlines Guangzhou Airport – CAN

The Scoot Airlines CAN Terminal is 1, at Guangzhou Baiyun International Airport.

Airport NameGuangzhou Baiyun International Airport
Scoot Airlines Guangzhou Airport Address98W5+959, Baiyun, Guangzhou, Guangdong Province, China
Airport CodeCAN
Scoot Airlines Guangzhou Airport Contact Number+86 20 3606 6999
Scoot Airlines CAN TerminalTerminal 1 & 2
Working Hours24 hours
Official Website
You Tube

Services provided by Scoot Airlines at Guangzhou Airport Terminal CAN

At the Office of Scoot Airlines at CAN Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Flight Bookings And Cancellations At The Guangzhou

Scoot Airlines allows passengers to make reservations or bookings, be it individual or group, online by visiting the Scoot Airlines CAN Terminal 1 office. You can book in advance your hotel, car, and airport transfer along with your flight bookings. The terminal staff will help you with flight cancellations as well.

Manage My Bookings At The Guangzhou

At Guangzhou, you can request the terminal staff to assist you with flight modifications. The staff will help you with flight changes and upgrades and notify you of the same.

Scoot Airlines Flight Check-in At The Guangzhou

Reaching Guangzhou on time is essential so that you don’t miss your flight. You can check in either online as well. Online ways are through the official Scoot Airlines website or by Scoot Airlines Mobile App, and the check-in window opens 48 hours before your departure time.

Pet Travel And Service Dog At The Guangzhou

As Per Scoot Airlines pet policy, no pet is allowed to fly with them. If you are traveling with service dogs, you must book your flight via Scoot’s call center at least three days before your departure date. For any assistance needed ask the Scoot Airlines CAN Terminal staff for help.

Inflight Wi-Fi and Connectivity At The Guangzhou

At Guangzhou, you will find seamless free wifi connectivity throughout the airport. Scoot Airlines has paid Wi-Fi for passengers that can be bought on board or while making bookings, and prices differ based on this. The Wi-Fi fee charged and plans are listed below.

Plan NamePrice if bought before the flightPrices on flight
Tweet (20 Mb)$2.50$5
Surf (80 Mb)$7.50$15
Indulge (200 Mb)$15$30
Binge (1 Gb)$53$55

Baggage Allowance And Claim At Guangzhou

Baggage allowance is based on your flight fare or class type. You can refer to the Scoot Airlines website regarding your free, excess, or checked baggage allowance. You can claim your luggage once your flight lands at the  Scoot Airlines CAN Terminal arrivals.

Lost, Delayed, or Damaged Baggage Service At Guangzhou

When your bags get delayed, lost, or damaged, you must report them immediately to a Scoot Airline representative at the baggage claim area or baggage service office before leaving the airport. You can also request additional assistance at the office of Scoot Airlines Terminal at CAN.

Car Hire And Rental Service Available At The Guangzhou

The arrival level of all terminals has courtesy phones or rental car agency counters that passengers can use to rent or hire a vehicle fitting their requirements. Additionally, any queries you have can be answered with the help of airport staff, the Guangzhou website, or Scoot Airlines Terminal staff.

Requesting Special Assistance At The Guangzhou

The Scoot Airlines CAN Terminal staff will help travelers with their assistance requests be it mobility or medical, on the Scoot flight or at the airport. 

Lounge Facility Available At The Guangzhou

The lounge facility available at Guangzhou is where you can relax and rejuvenate while you wait for your flight. You can enjoy the amenities offered here.

Parking Facility Available At The Guangzhou

At the Guangzhou, there are many paid parking options available to choose from that differ on the basis of time of stay. You can choose accordingly the parking plan that suits your travel plans the best.

The content mentioned here is centric on the information on the services that can be availed at Scoot Airlines Terminal at CAN. You can use this information to plan a future trip with Scoot Airlines. Safe Travels!

Scoot Airlines Guangzhou Airport Map

Frequently Asked Questions (FAQs) of Scoot Airlines Guangzhou Airport – CAN

At What Terminal is Scoot Airlines at the CAN – Guangzhou?

Terminal 1  is where all the air travel related business of the Scoot Airline is handled at the Guangzhou Airport.

Where are Scoot Airlines CAN Terminal arrivals?

All the Scoot Airlines flights land at Terminal 1 of the Guangzhou.

Where are Scoot Airlines CAN Terminal departures?

Scoot Airlines flight leaves from the Terminal 1 of the Guangzhou.

Is there a car hire or rental service available at the Guangzhou?

Yes, you will find paid parking plans at the Guangzhou.

Can a minor fly alone with Scoot Airlines?

Yes, a minor from age 12 to 17 can fly as an unaccompanied minor with Scoot Airlines.

Will I find a Lounge service available at the Guangzhou Airport?

At Guangzhou, you will find a lounge service available to relax while you wait for your Scoot Airlines flight.


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