AirAsia (Airline) Sales Office in Penang, Malaysia

AirAsia (Airline) Sales Office in Penang, Malaysia

AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It was Founded on 1993. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport.

AirAsia – Penang International Airport, Malaysia Address:

 Pulau Pinang, Penang International Airport
Lot No.: L3LS01, Level 3, Mezzanine,
Penang International Airport,
11900 Bayan Lepas, Penang.

Working hours
 0530 – 2200 (GMT+8) (Daily)

AirAsia – Sungai Dua, Pulau Pinang, Malaysia Address:

 Lot No 09 , Tesco Extra Sg Dua
675 , Jalan Sungai Dua , Taman
11700 Gelugor , Pulau Pinang

Working hours
 1000 – 2200 (GMT+8) (Daily)

AirAsia – Kim Mansion, Pulau Pinang, Malaysia Address:

 332, Ground Floor Kim Mansion,
Lebuh Chulia 10200 Pulau Pinang.

Working hours
 0900 – 1830 (GMT+8) (Mon–Fri)
0900 – 1630 (GMT+8) (Sat)
Closed (Sun & PH)

AirAsia – Sunway Business Park, Pulau Pinang, Malaysia Address:

 A–G–7, Jalan Todak 4, Sunway
Business Park,
Pusat Bandar, Seberang Jaya,
13700 Perai, Pulau Pinang.

Working hours
 0900 – 1830 (GMT+8) (Mon–Fri)
0900 – 1630 (GMT+8) (1st & 3rd Sat of the month)
Closed on 2nd & 4th Saturday, Sunday & PH

AirAsia Official website:

Air Asia Call Center numbers

Check the above link for call centre numbers

Authorised travel agent

Phone : (603) 8660 4680
Fax : (603) 8775 1796
E-mail :

Operational Hours

Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)

AirAsia Online Check-in: check-in

Note: Check in online AirAsia All flights departing in more than 14 days. Flights departing in less than 1 hour for AirAsia or less than 4 hours for AirAsia X

Check AirAsia schedule here: schedule

Check AirAsia flight status here: status

AirAsia Baggage Allowance

AirAsia Baggage

View AirAsia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Airasia Baggage tracing number:

Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616

For other country, please use the below form to fill the details.

Airasia baggage claim form:

Airports and terminals of AirAsia

Check the airport and terminals where AirAsia located all over the world.

Near-by Airports:

Near-by cities:

Attractions in Malaysia:

Types of Planes / Air craft available with AirAsia

Total fleet: 72

Airbus A320

  • Airbus A320-200
  • Airbus A320neo

Boeing 737

  • Boeing 737-300

Boeing 747

  • Boeing 747-200

McDonnell Douglas MD-11

  • McDonnell Douglas MD-11

Queries handled by AirAsia Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, BIG Loyalty Programme

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