Are you all prepared to catch your Malaysia Airlines flight from Penang? You must have proceeded with complete measures. Still, in case, something unforeseen happens, we are here to provide you with aid. You must go through this detailed guide whether you are heading on a leisure journey or it is a business meeting. Travel representatives at the Malaysia Airlines Penang Office will be there with you at every step to enable a smooth flight journey for you.
Contact Details of Malaysia Airlines Penang Office
|Malaysia Airlines Penang Office Address
|AeroDarat Services Sdn Bhd, Level 2, Penang International Airport, 11900 Bayan Lepas, Penang, Malaysia
|Malaysia Airlines Penang Office Contact Number
|+604 6190 343 / 107 / 308 / 116
|Online Check In
Airport Details of Malaysia Airlines Penang Office
|Penang International Airport
|Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas, Penang, Malaysia
|+60 4-252 0252
Malaysia Airlines Penang Office Address Map
Services Provided by Malaysia Airlines Penang Office
Though everything might be in place, there could be unexpected situations leading to disappointment and a bad travel experience. Feel free to speak to travel executives at the Malaysia Airlines Penang Office regarding issues on the following services so as to have the best in-flight experience.
|Ticket Booking and Cancellation
|Unaccompanied Minor Travel
|Enrich Frequent Flyer
|Travel with Animals or Pets
|Malaysia Airlines Mobile App
|Visa on Arrival
Seek guidance from the Malaysia Airlines Penang Office staff for ticket reservations. You can also do it under the “Flights” tab on the homepage of the airline’s website. If you wish to reserve a hotel stay, along with tickets, go to the “Flight + Hotel” tab.
You can view your booking and make changes to it under the “Manage” tab on the website’s homepage. Then enter the Booking Reference Number and the Last Name to locate your booking. You may also choose to cancel your booking from there. This tab also offers you the option to view the inflight menu by choosing the Destination or the Flight Number.
Cancellation and Refund
You can cancel your ticket under the “Manage” tab on the airline’s website, as given in the point above. It depends on the type of booking if you need to pay the cancellation charge and also if a refund is applicable on the same. For detailed information on cancellations and refunds, you are suggested to speak to the representatives at the Malaysia Airlines Penang Office.
Refer to the “Flight Status” tab on the website’s homepage and view the status based on Cities or Flight Number.
Click on “Upgrade”, given on the website’s homepage, if you wish to upgrade your flight. You can use MHUpgrade or Enrich Upgrade to upgrade the same.
When booking with Malaysia Airlines, you can make group reservations and there should be at least 10 passengers or more in a booking. You can get a lot of advantages from it. This reservation’s chosen seats must be confirmed seven days prior to the flight’s departure. You can read more and plan accordingly.
You can carry 1 piece of cabin baggage (maximum 7 kg weight) in Economy Class, 2 pieces in Business Class and Business Suite each (up to 14 kg weight in each). In the case of checked baggage, the total dimension must not exceed 158 cm. If you have extra baggage, you are suggested to buy it in advance by visiting the “Manage” tab on the homepage of the airline’s website. You must do the same 24 hours before the flight departure.
Don’t forget to go through the comprehensive information about the baggage policy of Malaysia Airlines.
It is important that you maintain the necessary travel documents on hand and have them ready to present at the check-in desk at Penang International Airport. Go to the Malaysia Airlines website and select the “Check-in” tab from the homepage if you want to check in online. Then, to complete the check-in, provide your last name and the Booking Reference/e-Ticket Number. The web check-in option is available 48 hours prior to departure and can be used up to 90 minutes before takeoff. You can print or have the boarding pass sent to your phone.
It is crucial to remember that if you are traveling on a codeshare airline, you must use the operator airline’s website to check in or go to the airport check-in desk.
Travelers with disabilities or limited mobility can fly with Malaysia Airlines in complete comfort and convenience. It is possible to post requirements far in advance for things like carrying portable oxygen concentrators and availing stretcher services. Additionally, more arrangements can be made if you are taking an infant or children with you. Unaccompanied minors can also travel without any difficulty, and the airline staff takes extra care of your kids. Also, there are particular rules and regulations for travelers with health issues like diabetes, those who need pacemakers, and those who are allergic to some products.
Make sure to read more about these Special Assistance services mentioned on the Malaysia Airlines website.
You can avail car rental services from the airport without facing any hassle.
Enrich Loyalty Program: The Malaysia Airlines membership program allows you to accumulate privileges and exclusive advantages. You can get seat upgrades, access to Malaysia Airlines Golden Lounges, hotel stays, meals, and more. You can also avail services on the airline’s partner websites. Get detailed information about the Enrich Loyalty Program.
Malaysia Airlines | Penang (PEN) | Boeing 737-800 | Economy
Frequently Asked Questions (FAQs) of Malaysia Airlines Penang Office
The office is located at AeroDarat Services Sdn Bhd, Level 2, Penang International Airport, 11900 Bayan Lepas, Penang, Malaysia.
Penang International Airport is conveniently set in Bayan Lepas area, south-east of Penang Island, Malaysia. This location is around 14 km away from George Town city center.
You can cancel your booking by visiting the “Manage” tab, displayed on the homepage of the website of Malaysia Airlines.
Yes, you can easily book car rental from Penang International Airport. You may reach out to the staff at the airport office for guidance.
You are provided with a modern experience with dining and entertainment services on the flight. You can also avail high-speed Wifi. Besides, MHshop (online duty-free shop) shopping is offered to you as an exclusive service, as you can order products online. These are delivered to your seats without any charge. More services also depend on the type of class you have chosen to travel in.