South African Airways Cape Town Airport Terminal – CPT

Flight Queries? Call an Expert

At South African Airways Cape Town Terminal you will find information regarding South African Airlines. If you are planning a trip with South African Airways and have questions regarding their certain policies and services then feel free to reach out to the Terminal staff members present. Be assured that you will be assisted and guided throughout your journey with the airline at Cape Town.

Details of South African Airways Cape Town Airport – CPT

The South African Airways CPT Terminal is 1, at Cape Town International Airport.

Airport NameCape Town International Airport
South African Airways Cape Town Airport AddressMatroosfontein, Cape Town, 7490, South Africa
Airport CodeCPT
South African Airways Cape Town Airport Contact Number021 937 1200
South African Airways Cape Town TerminalTerminal 1 & 2
Working Hours24 hours
Official Website
You Tube

Services provided by South African Airways at Cape Town Airport Terminal CPT

At the Office of South African Airways at CPT Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Bookings And Cancellations At Cape Town Airport

Passengers can walk up to the Airport counter of South African Airways and request assistance with flight bookings and cancellation from the staff present at the Cape Town airport.

Manage My Bookings At Cape Town

At Cape Town you can request to manage your bookings by seeking upgrades, adding extra services and requesting meals or other changes to your bookings at the South African Airways CPT Terminal Office. You can make these changes online as well.

South African Airways Check-in At CPT Airport

You can check-in from your mobile device in advance as well. This will save you so much time at the airport. It is advised to reach the Cape Town airport at least 2 hours prior to your flight departure. Once you are done with all the security checks then your fight will take off from South African Airways CPT terminal departures.

Baggage Allowance And Claims At Cape Town Airport

With South African Airways baggage allowance is based on the ticket fare type of the passengers. For additional bags you need to buy them either at the airport counter of South African Airlines or online. Upon arrival you can claim your luggage near the South African Airways CPT terminal arrivals.

Service Animal And Pet Travel With South African Airways

South African Airlines does not allow pets to travel in the cabin except emotional support dogs, Certified Service Dogs and Guide Dogs. It is recommended to notify the airline 48 hours in advance before you plan to travel with service dogs. For any questions or queries feel free to reach the South African Airways CPT Terminal staff present at the Airport.

Lounges At Cape Town Airport

The lounges available at the Cape Town can be used by the passengers of South African Airlines. You can relax and recharge before embarking on your next journey.

Parking Availability At CPT Airport

There are many parking options available at Cape Town and you can choose among them as per your needs and availability. If needed feel free to seek guidance from the Cape Town staff. 

Rental Cars Availability At CPT Airport

There are a lot of companies present at Cape Town that will help you with rental cars. So that you drive towards your destination in style and in comfort.

South African Airways Cape Town Airport Map

Frequently Asked Questions (FAQs) of South African Airways Cape Town Airport – CPT

What terminal is South African Airways at Cape Town – CPT?

All South African Airways flights, arriving at or departing from Cape Town Airport use Terminal 1.

Where are the South African Airways Cape Town terminal arrivals?

South African Airways flights arriving at CPT Airport are received in Terminal 1.

Where are the South African Airways CPT terminal departures?

Terminal 1 is used for South African Airways departing from Cape Town Airport.

Are service dogs allowed in South African Airways?

South African Airways allows service dogs to travel with their owners in the cabin free of charge.

Is there in-flight Wifi in South African Airways?

There is inflight wifi available on South African Airways that can be used by travelers on their personal devices during their journey.

Is South African Airways pet friendly?

Yes, Your pet can also travel with you in the passenger cabin that makes South African Airways pet friendly.

Can pets fly in cargo with South African Airways?

The South African Airways pet policy allows pets to fly in cargo.

Can a minor fly alone with South African Airways?

Yes, a minor from age 5 to 16 years old can fly as an unaccompanied minor with the South African Airways.

Does South African Airways serve alcohol in flight?

Yes they do provide alcohol to passengers on flight .

Does South African Airways have a lounge service?

Yes, a lounge service is available to passengers flying with South African Airways.


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