At Hawaiian Airlines Austin Terminal travelers can put to rest their worries like the hunt for tickets, collecting all the essential details regarding an upcoming flight, ensuring that the pre-allocated baggage allowance meet the luggage requirements, onboard wifi, inflight dining, choosing a preferred seat for the flight are all put to ease. This article offers details centric to the Hawaiian Airlines terminal at Austin. Passengers can use the information provided here to plan for their upcoming flights with Hawaiian Airlines, arriving at or departing from Austin.
Details of Hawaiian Airlines Austin Airport
The Hawaiian Airlines AUS Terminal is 1, at Austin International Airport.
|Airport Name||Austin-Bergstrom International Airport|
|Hawaiian Airlines Austin Airport Address||3600 Presidential Blvd, Austin, TX 78719, United States|
|Hawaiian Airlines Austin Airport Contact Number||+1 512-530-2242|
|Hawaiian Airlines Austin Terminal||Terminal 1 & 2|
|Working Hours||24 hours|
Services provided by Hawaiian Airlines at Austin Airport Terminal AUS
At the Office of Hawaiian Airlines at Austin Terminal, passengers can avail themselves of the following services / amenities:
|Flight Ticket Booking and Cancellation||Ticket Rescheduling|
|Web / Online Check-in||Airport Counter Check-in|
|Kiosk Check-in||Airport and In-Flight Wifi|
|Unaccompanied Minor||Travel with Pets or Animals|
|Baggage Allowance||Duty-free Allowance|
|Flight Information||Airport Lounges|
|Visa-related Information||Pet Relief Area|
|Missing Luggage||Immigration Services|
|First Class and Business Class Seats Enquiries||Economy Class Seat Enquiries|
|Privilege Club||Delayed Flights|
|Transit Information||Privilege Club|
|Seats Selection and Enquiries||Concierge Services|
|Airport Facilities||In-Flight Entertainment|
Hawaiian Airlines provides a number of deals on vacation, car rentals, flights, hotels when you make your flight bookings with them. This service can be availed off line at Hawaiian Airlines Austin Terminal office and online via the official website.
Manage My Trips
This tool allows passengers to make cancellations and changes to their flight details. Additionally you can add services like baggage, seat change, meals and so on with this service. This service can be availed online by visiting the official Hawaiian Airlines website or by visiting Hawaiian Airlines staff at Austin.
Hawaiian Airlines allows passengers to check-in by any of the means be it mobile check-in, web check-in or at the airport. Mobile and web check-in window is opened 24 hours prior flight departure. Once done you can choose your seat and download or print your boarding pass. Else you can visit and check-in at the airport or at self service kiosk. Table listed below mention for how long does the check window is available based on your journey.
|Destinations||Check-in window closes|
|travel between Hawaii and North America||45 mins|
|travel between Hawaii and international destinations||60 mins|
|travel between Neighbour Island||30 mins|
You can only check-in at kiosk or at the airport for flights traveling between Hawaii and international destinations.
Refund and Cancellation
Only tickets bought directly with the Hawaiian airlines are eligible and accepted for refunds at the Hawaiian airlines terminal office at Austin. If you have tickets purchased by travel agents or by third party sites then you are not eligible to request for it.
Hawaiian Airlines offer free wifi on board in their A321 neo aircraft to all its passengers that they can use for free on board and enjoy and stream online on their personal devices when they are on board.
Baggage allowance by Hawaiian Airlines is based on your class type. You can check the Hawaiian Airlines website regarding your baggage allowance, excess baggage allowance or checked baggage allowance. If you wish to purchase extra bags, it can be done by either visiting the official airline website, or during check-in at the Austin.
Lost, Delayed or Damaged Baggage
When your bags get delayed, lost or damaged you must report it immediately to an Hawaiian Airlines representative staff member before leaving the airport at the baggage claim area. You can request assistance at the Hawaiian Airlines terminal at Austin.
Traveling with Pets/Service Animals
Hawaiian Airlines allows pets to travel with them in the passenger cabin,as excess baggage and in cargo as well. For any assistance required you can always get assistance by Hawaiian Airlines staff at Austin. Pet travel fee charged is based on one way and the type of travel your pet is doing. Table listed below show the one way pet travel fee charged.
|Travel Type||Inter-island flights||Other flights|
|As excess baggage||$60||$225|
Service animals fly free of charge in the passenger cabin with Hawaiian Airlines.
Car Hire/Airport Transfer
No matter where you are headed to, Hawaiian Airlines has collabed with the best car rentals companies to provide you with best and comfortable options when you wish to plan a trip with them.
Whether you are traveling with pets, kids or need assistance with mobility, Hawaiian airlines is ready to assist you. The airline has a well trained staff present to assist you be it at the airport, during your journey or at the destination. For any additional request or query you can reach Hawaiian Airlines staff at Austin.
Hawaiian Airlines Austin Airport Map
Frequently Asked Questions (FAQs) of Hawaiian Airlines Austin Airport
All Hawaiian Airlines flights, arriving at or departing from Austin Airport use Terminal 1.
Hawaiian Airlines flights arriving at Austin Airport are received in Terminal 1.
Terminal 1 is used for Hawaiian Airlines departing from Austin Airport.
Call 0906 754 7541 to speak to a Hawaiian Airline representative.
Yes Airside lounge service is available to passengers flying with Hawaiian Airlines.