Hawaiian Airlines Incheon Airport Terminal – ICN

Flight Queries? Call an Expert

At Hawaiian Airlines Incheon Terminal travelers can put to rest their worries like the hunt for tickets, collecting all the essential details regarding an upcoming flight, ensuring that the pre-allocated baggage allowance meet the luggage requirements, onboard wifi, inflight dining, choosing a preferred seat for the flight are all put to ease. This article offers details centric to the Hawaiian Airlines terminal at Incheon. Passengers can use the information provided here to plan for their upcoming flights with Hawaiian Airlines, arriving at or departing from Incheon.

Details of Hawaiian Airlines Incheon Airport

The Hawaiian Airlines ICN Terminal is 1, at Incheon International Airport.

Airport NameIncheon International Airport
Hawaiian Airlines Incheon Airport Address272 Gonghang-ro, Jung-gu, Incheon, South Korea
Airport CodeICN
Hawaiian Airlines Incheon Airport Contact Number+82 1577-2600
Hawaiian Airlines Incheon TerminalTerminal 1 & 2
Working Hours24 hours
Official Websitehttps://www.hawaiianairlines.com/
You Tubehttps://www.youtube.com/user/hawaiianairlines
Instagram Accounthttps://www.instagram.com/hawaiianairlines/

Services provided by Hawaiian Airlines at Incheon Airport Terminal ICN

At the Office of Hawaiian Airlines at Incheon Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment


Hawaiian Airlines provides a number of deals on vacation, car rentals, flights, hotels when you make your flight bookings with them. This service can be availed off line at Hawaiian Airlines Incheon Terminal office and online via the official website.

Manage My Trips

This tool allows passengers to make cancellations and changes to their flight details. Additionally you can add services like baggage, seat change, meals and so on with this service. This service can be availed online by visiting the official Hawaiian Airlines website or by visiting Hawaiian Airlines staff at Incheon.


Hawaiian Airlines allows passengers to check-in by any of the means be it mobile check-in, web check-in or at the airport. Mobile and web check-in window is opened 24 hours prior flight departure. Once done you can choose your seat and download or print your boarding pass. Else you can visit and check-in at the airport or at self service kiosk. Table listed below mention for how long does the check window is available based on your journey.

DestinationsCheck-in window closes 
travel between Hawaii and North America45 mins
travel between Hawaii and international destinations60  mins
travel between Neighbour Island30 mins

You can only check-in at kiosk or at the airport for flights traveling between Hawaii and international destinations.

Refund and Cancellation

Only tickets bought directly with the Hawaiian airlines are eligible and accepted for refunds at the Hawaiian airlines terminal office at Incheon. If you have tickets purchased by travel agents or by third party sites then you are not eligible to request for it.

Inflight Wifi

Hawaiian Airlines offer free wifi on board in their A321 neo aircraft to all its passengers that they can use for free on board and enjoy and stream online on their personal devices when they are on board.


Baggage allowance by Hawaiian Airlines is based on your class type. You can check the Hawaiian Airlines website regarding your baggage allowance, excess baggage allowance or checked baggage allowance. If you wish to purchase extra bags, it can be done by either visiting the official airline website, or during check-in at the Incheon.

Lost, Delayed or Damaged Baggage

When your bags get delayed, lost or damaged you must report it immediately to an Hawaiian Airlines representative staff member before leaving the airport at the baggage claim area. You can request assistance at the Hawaiian Airlines terminal at Incheon.

Traveling with Pets/Service Animals

Hawaiian Airlines allows pets to travel with them in the passenger cabin,as excess baggage and in cargo as well. For any assistance required you can always get assistance by Hawaiian Airlines staff at Incheon. Pet travel fee charged is based on one way and the type of travel your pet is doing. Table listed below show the one way pet travel fee charged.

Travel TypeInter-island flightsOther flights
In Cabin$35$125
As excess baggage$60$225

Service animals fly free of charge in the passenger cabin with Hawaiian Airlines.

Car Hire/Airport Transfer

No matter where you are headed to, Hawaiian Airlines has collabed with the best car rentals companies to provide you with best and comfortable options when you wish to plan a trip with them.

Special Assistance

Whether you are traveling with pets, kids or need assistance with mobility, Hawaiian airlines is ready to assist you. The airline has a well trained staff present to assist you be it at the airport, during your journey or at the destination. For any additional request or query you can reach Hawaiian Airlines staff at Incheon.

Hawaiian Airlines Incheon Airport Map

Frequently Asked Questions (FAQs) of Hawaiian Airlines Incheon Airport

What terminal is Hawaiian Airlines at Incheon?

All Hawaiian Airlines flights, arriving at or departing from Incheon Airport use Terminal 1.

Where are the Hawaiian Airlines Incheon terminal arrivals?

Hawaiian Airlines flights arriving at Incheon Airport are received in Terminal 1.

Where are the Hawaiian Airlines Incheon terminal departures?

Terminal 1 is used for Hawaiian Airlines departing from Incheon Airport.

What is the Hawaiian Airlines customer service contact number?

Call 0906 754 7541 to speak to a Hawaiian Airline representative.

Does Hawaiian Airlines have a lounge service?

Yes Airside lounge service is available to passengers flying with Hawaiian Airlines.


Leave a Reply

Your email address will not be published. Required fields are marked *

Call for booking, cancellation, check-in, baggage & more…