Hawaiian Airlines John F. Kennedy International Airport Terminal (JFK)

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Tracking information regarding an airline’s airport terminal, flight status, index of special assistance services, free baggage allowance, the availability of inflight wifi / entertainment / dining, etc., is a tedious task. This page shares essential information, relevant to travelers arriving at or departing from the Hawaiian Airlines John F. Kennedy International Airport Terminal; the details can act as a guide to prepare for an upcoming flight or plan a future flight with the airline.

Details of Hawaiian Airlines John F. Kennedy Airport

The Hawaiian Airlines JFK Terminal is 4 , at John F. Kennedy International Airport.

Airport NameJohn F. Kennedy International Airport
Hawaiian Airlines John F. Kennedy Airport AddressQueens, NY 11430, United States
Airport CodeJFK
Hawaiian Airlines John F. Kennedy Airport Contact Number+17182444444
Hawaiian Airlines John F. Kennedy Airport TerminalTerminal 4
Working Hours24 hours
Official Websitewww.hawaiianairlines.com
Instagram Accountwww.instagram.com/hawaiianairlines

Services provided by Hawaiian Airlines at John F. Kennedy Airport Terminal JFK

At the Office of Hawaiian Airlines at John F. Kennedy Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment


The Hawaiian Airlines website / mobile app provides travelers the option to make flight reservations by themselves; alternatively, if travelers need help, they can request the personnel stationed at the office of Hawaiian Airlines terminal at JFK airport.

Manage Booking

The airline’s website / mobile app provides passengers the option to manage their reservations themselves; passengers may make changes to their reservations and / or add or remove flight related service / amenities. Passengers who need assistance, may request for help from the Hawaiian Airlines JFK terminal crew.

Baggage Allowance

First Class Passengers, International Travel, Pualani Gold/Premier Club/Corporate Members, GOV/MIL Fare Travel are allowed up to 2 free checked baggage allowance; Pualani Platinum members are permitted up to 3 free checked baggage allowance. All passengers of other ticket fare / class type can buy baggage allowance either at the Hawaiian Airlines terminal at JFK international airport or on the airline’s website / mobile application.

Cancellation and Refund

All cancellations and / or refunds are subject to Hawaiian Airlines cancellation policy; for details regarding cancellation / refund, kindly contact the airline’s office or call their customer service number.

Pet Travel Services

The airline only permits travel reservations for cats and dogs on board their aircrafts; details may be read on the Hawaiian Airlines website or travelers may call / visit the Hawaiian Airlines office in JFK airport for queries pertaining to charges, etc.

Delayed, Lost, or Damaged Baggage

Passengers with problems of delayed / lost / damaged baggage should  notify the airline personnel immediately, at the destination airport. More details can be read on the airline’s website and passengers can call / visit the Hawaiian Airlines office. 


Hawaiian Airlines passengers can opt to use one of the options mentioned below to check-in for their flights.

  • TSA PreCheck available in select airport; check with the airlines to verify where all this option is available
  • Web / Mobile check-in
  • Self Service Kiosks
  • Airport counter check-in

Passengers should note the following:

  • between Neighbor Island destinations: check-in closes 30 minutes prior to a flight’s scheduled departure.
  • between Hawaii and North America: check-in closes 45 minutes prior to a flight’s scheduled departure.
  • between Hawaii and international destinations: check-in closes 60 minutes prior to a flight’s scheduled departure.

Additional assistance / information can be requested from the crew on duty at the Hawaiian Airlines JFK terminal office.

Special Assistance Services

Hawaiian Airlines happily facilitates the needs / requirements for passengers with disabilities; the airline offers mobility aid, special attention for unaccompanied minors, accommodating service dogs, etc. For more details please check the airline’s website or contact (call / visit) the office of Hawaiian Airlines terminal at JFK international airport.

In-flight Entertainment

Passengers would need to download the Hawaiian Airlines app in order to avail the inflight entertainment which has been curated for their perusal. Additional information can be found on the airline’s website or requested from the Hawaiian Airlines JFK terminal staff. 

Airport Lounge

Hawaiian Airlines does not have a lounge at John F Kennedy international airport, however, passengers can check with the airline for alternative airport lounges which they may access and use at this airport.

Car Rental at JFK Airport

The airport has courtesy phones and / or rental car company counters at the arrivals area of all terminals for the convenience of travelers arriving at JFK airport. Travelers can make arrangements to hire car(s) suited to their budget / requirements.

Parking at JFK Intl Airport

Many parking options have been provided for the convenience of all travelers driving to JFK airport; the Easy AirTrain connects all terminals to the parking areas, which may be used by travelers to travel between the terminals and parking zones. Parking can also be booked in advance via the airport’s website.

Services & Amenities at JFK International Airport

Services and amenities are offered at this airport to ensure that all travelers have a comfortable, stress free airport experience. Listed below are the services / amenities offered by JFK airport:

  • Airport Information
  • ATM
  • Baggage Storage
  • Charging Station
  • Currency Exchange
  • Ground Transportation
  • Lounges
  • Medical Office
  • Nursing Suites
  • Restrooms
  • Service Animal & Pet Relief
  • Worship Spaces
  • Restaurants
  • Books & Magazines
  • Convenience Shopping
  • Duty Free
  • Electronics
  • Fashion & Accessories
  • Florist
  • Gifts & Souvenirs
  • Spirits & Wine
  • Travel Essentials

The airport staff can be requested to assist, if needed.

Hawaiian Airlines John F. Kennedy Airport Map

Frequently Asked Questions (FAQs) – Hawaiian Airlines JFK Airport Terminal

What terminal is Hawaiian Airlines at JFK airport?

Hawaiian Airlines makes use of terminal 4 for their flight operations at JFK international airport.

Where are the Hawaiian Airlines JFK terminal arrivals?

Hawaiian Airlines flights arriving at John F. Kennedy Intl Airport uses terminal 4.

Where are the Hawaiian Airlines JFK terminal departures?

Terminal 4 is used for Hawaiian Airlines departing flights in JFK airport.

How to contact Hawaiian Airlines?

Travelers / passengers can contact the Hawaiian Airlines at JFK Airport by calling +1-(800) 367-5320.


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