Turkish Airlines John F. Kennedy International Airport Terminal (JFK)

Flight Queries? Call an Expert

The hunt for tickets, collecting all the essential details relevant to an upcoming flight, ensuring that the pre-allocated baggage allowance meet the luggage requirements, checking of onboard wifi, inflight dining, choosing a preferred seat for the flight, these are some of the main worries that ails many travelers around the world on a daily basis. To ease this hassle, information has been put together; this segment offers details centric to the Turkish Airlines John F Kennedy International Airport Terminal. Persons / groups can use the information provided here with to form a course-of-actions for an upcoming flight or future flight with Turkish Airlines, arriving at or departing from JFK International Airport.

Details of Turkish Airlines John F. Kennedy Airport

The Turkish Airlines JFK Terminal is 1, at John F. Kennedy International Airport.

Airport NameJohn F. Kennedy International Airport
Turkish Airlines John F. Kennedy Airport AddressQueens, NY 11430, United States
Airport CodeJFK
Turkish Airlines John F. Kennedy Airport Contact Number+17182444444
Turkish Airlines John F. Kennedy Airport TerminalTerminal 1
Working Hours24 hours
Official Websitewww.turkishairlines.com
Instagram Accountwww.instagram.com/turkishairlines

Services provided by Turkish Airlines at John F. Kennedy Airport Terminal JFK

At the Office of Turkish Airlines at John F. Kennedy Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket BookingTicket Ticket Cancellation
Flight Ticket ReschedulingOk to Board
Visa Services,Online Check-in
Baggage AllowanceDuty-Free Allowance
Flight InformationAirport Lounges
Visa InformationIn-Flight Meals
Airport TransfersMissing Luggage
Immigration ServicesValet Parking
Meet and GreetFlight Wifi
Airport WifiIn-Flight Entertainment
Airport FacilitiesDelayed Flights
Visa on ArrivalFirst Class
Business ClassEconomy Class


Reservations of flight tickets for individuals and / or groups can be done at the Turkish Airlines JFK terminal office; alternatively; persons can make the bookings themselves on the Turkish Airlines mobile app / website.

Manage Booking

Passengers who wish to make amendments / changes to their reservations or need to add / remove flight related amenities and services can request the assistance of personnel at the office of Turkish Airlines JFK Terminal or do it themselves via the Turkish Airline’s website / mobile app. Check-in closes 60 minutes prior to a flight’s scheduled time of departure.

Baggage Allowance

The pre-allocated free baggage allowance is based on a passenger’s ticket / fare class type; persons can use the baggage calculator present on the airline’s website to check for the free cabin / checked baggage allowance. Additional / extra luggage allowance may be bought, if needed, in advance through the airline’s mobile app / website or during check-in at the airport.


Passengers can check-in for their intended flight either at the airport counter in person, or via a self service kiosk (also located in the airport) or via the “online check-in” feature accessible on the airline’s website / mobile app. For assistance with check-in contact the staff at the Turkish Airlines office in JFK Airport.

Cancellation and Refund

Passengers with tickets issued by 3rd party travel sites / travel agencies / travel agents cannot request for reservations cancellation and / or refunds at the office of Turkish Airline terminal at JFK international airport. Only requests of cancellations / refunds for tickets directly issued by the airline’s official channels will be entertained.

Special Assistance Services

Turkish Airlines offer a variety of special assistance services which passengers may avail; special assistance services include, but are not limited to, mobility aid, inflight medical assist, special diet meals, etc. For a complete list of special assistance services check the airline’s website or contact the crew at the office of Turkish Airline JFK terminal.

Inflight Wifi

Most of the aircrafts in the Turkish Airlines fleet are wifi enabled; the airline offers complimentary wifi to select passengers, as follows:

Ticket / FareClassComplimentary Wifi Access
Business Class Passengers who are
Miles&Smiles Elite or Elite Plus Card Holders
Business Class1 GB
Miles&Smiles Elite and Elite Plus Card Holders400 MB
Miles&Smiles Classic and Classic Plus Card Holders10 MB

For the rest, passengers can choose and purchase any of the following wifi packs:

WiFi QuotaCost / Fee
20 MB$2.99 USD
50 MB$4.99 USD
100 MB$7.99 USD
250 MB$14.99 USD
500 MB$24.99 USD

Wifi packs can be purchased on the airline’s website / mobile app or at the airport counter.

Pet Travel

Conditional to Turkish Airlines Pet Policy, pet(s) / animal companion(s) are permitted to travel on Turkish Airlines. The airline must be notified and necessary reservations must be made at least 6 hours prior to the intended flight’s departure. The pet travel fees can be calculated with the help of the calculator available on the airline’s website. For additional information, kindly request the staff present at the office of Turkish Airlines at JFK airport.

Airport Lounge

Turkish Airlines does not have a dedicated airport lounge at John F Kennedy airport, however, through an agreement with Lufthansa passengers of Turkish Airlines can access and make use of the Lufthansa lounge in Terminal 1.

Car Rental at JFK Airport

The arrivals level of all terminals have courtesy phones and / or rental car agency counters which travelers can use to rent a car befitting their requirements. Additional queries can be answered with the help of airport staff, airport website and / or Turkish Airline JFK terminal crew.

Parking at JFK Airport

The airport provides parking facilities that accommodate all the possible parking needs of persons arriving at the JFK; The Easy Air Train is an easy commute to connect from the parking zone to the airport terminals.

Services & Amenities at JFK Airport

Travelers can avail themselves of a variety of services and amenities available at John F Kennedy International airport; listed below are some of the services / amenities present at the airport:

  • Airport Information
  • ATM
  • Baggage Storage
  • Charging Station
  • Currency Exchange
  • Ground Transportation
  • Lounges
  • Medical Office
  • Nursing Suites
  • Restrooms
  • Service Animal & Pet Relief
  • Worship Spaces
  • Restaurants
  • Books & Magazines
  • Convenience Shopping
  • Duty Free
  • Electronics
  • Fashion & Accessories
  • Florist
  • Gifts & Souvenirs
  • Spirits & Wine
  • Travel Essentials

For assistance, kindly request the airport staff or personnel stationed at the office of Turkish Airlines JFK terminal.

Turkish Airlines John F. Kennedy Airport Map

Frequently Asked Questions (FAQs) – Turkish Airlines JFK Airport Terminal

What terminal is Turkish Airlines at JFK?

Turkish Airlines flights operate from Terminal 1 at John F Kennedy International Airport.

Can I purchase Turkish Airlines additional / extra baggage?

If the pre-allocated baggage allowance falls insufficient, passengers can buy additional / extra baggage allowance via the airline’s website / mobile app or even at the airport counter at the time of check-in.

Is there a Turkish Airlines airport lounge at JFK international airport?

There is no dedicated Turkish Airlines airport lounge at JFK International airport.

Where are the Turkish airlines JFK terminal arrivals?

Turkish airlines flights arriving at JFK airport are received at Terminal 1.

Where are the Turkish airlines JFK terminal departures?

Turkish Airlines flight depart from Terminal 1 at John F Kennedy Airport.


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