EVA Air John F. Kennedy International Airport Terminal (JFK)

Flight Queries? Call an Expert

Finding airline information can be a task that can trigger migraines; travelers are often on the lookout for essential flight related details about airline terminal, flight status, check-in timings, special assistance services, baggage allowance, pet(s) / animal companion(s) travel services, car rentals, etc. The details shared here are relevant for travelers in need of guidance to prepare / plan a flight arriving at or departing from EVA Air John F. Kennedy International Airport terminal.

Details of EVA Air John F. Kennedy Airport

The EVA Air JFK Terminal is 1, at John F. Kennedy International Airport.

Airport NameJohn F. Kennedy International Airport
EVA Air John F. Kennedy Airport AddressQueens, NY 11430, United States
Airport CodeJFK
EVA Air John F. Kennedy Airport Contact Number+17182444444
EVA Air John F. Kennedy Airport TerminalTerminal 1
Working Hours24 hours
Official Websitewww.evaair.com
Instagram Accountwww.instagram.com/evaairways

Services provided by EVA Air at John F. Kennedy Airport Terminal JFK

At the Office of EVA Air at John F. Kennedy Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket BookingCodeshare
Online Check-inAnimals and Pets
Unaccompanied Minor ServiceAirport Transfers
Flight InformationSeats Selection and Enquiries
In-Flight MealsTransit Information
In-Flight/Airport WifiRescheduling
Delayed FlightsKiosk Check-in
Promotional FaresDuty-Free Allowance
Concierge ServicesVisa Information
Airport TransportationImmigration Services
Visa on ArrivalAirport Facilities
Flight Ticket CancellationDuty-Free
Counter Check-inSports Equipment
Baggage AllowanceIn-Flight Duty-Free
Airport LoungesPrivilege Club
Missing LuggageReceipts and Refunds
In-Flight EntertainmentTrip Insurance


The office of Eva air terminal at JFK International Airport can be contacted by all travelers in need of assistance with flight ticket reservations with the airline; persons may even make the bookings themselves on the EVA Air website / mobile application.

Manage Booking

Making changes to reservation(s) and / or adding / removing flight related services and amenities can be a handful, passengers can request for help from the EVA Air JFK terminal crew. The bookings can also be managed over the EVA Air mobile app / website.

Baggage Allowance

Baggage allowance varies depending on the ticket / fare class type and conditional to the EVA Air baggage policies. Details may be viewed on the airline’s website or queries can be made at the office of EVA Air terminal at JFK airport.

Cancellation and Refund

The airline has a 24 hour cancellation policy for flights to/from the USA where, if the departure time is 7 days or more from the date of booking the flight ticket(s) travelers are entitled to a complete refund. Only requests for cancellations / refunds of tickets issued by official online / offline channels of EVA Air will be entertained at the EVA Air JFK terminal office.

Pet Travel Services

The airline permits only dogs, cats, and rabbits to be transported as checked baggage in the aircraft hold. Only service dogs are permitted inside the passenger cabin. Authorization for travel arrangements for pet(s) / animal companion(s) must be requested from the airline at least 48 before the departure of the intended flight. More information can be viewed on the EVA Air website and / or queries can be directed to the office of EVA Air terminal at JFK international airport.

Delayed, Lost, or Damaged Baggage

The EVA Air Baggage Service Office must be immediately notified if passenger(s) are faced with issues about lost / damaged / delayed luggage. The airline uses the global baggage tracing system to locate the baggage. For assistance and / or to get answers to queries please check with the EVA Air office / website.


Passengers can check-in for their intended flights through any of the following methods: Online / mobile check-in or Automated check-in or Airport self-service kiosk check-in or airport counter check-in. Check-in must be completed up till 1 hour prior to the flight’s scheduled departure time.

Special Assistance Services

The special assistance services offered by this airline include, but are not limited to, mobility assistance, inflight medical aid, special attention to unaccompanied minors / elderly passengers, etc. For all the services please call / visit the EVA Air office.

In-flight Wi-fi

787, 777-300ER, and A330-300 aircrafts of the EVA Air fleet are wifi enabled; passengers may choose any of the wifi packs displayed below. 

For more details regarding on board wifi, please check the airline’s website or direct queries to the office of EVA Air terminal at JFK airport.

Airport Lounge

As a member airline of Star Alliance, passengers of EVA Air are provided privileges for lounges of other member airlines since EVA Air does not have its own airport lounge at JFK airport.

  • Lufthansa Business Lounge at Terminal 1, Departure Area,immediate left after security
  • Lufthansa Senator Lounge at Terminal 1, Departure Area,immediate left after security
  • Maharaja Lounge Business Class at Terminal 4, 4th Floor,Near Gate 5 after TSA Security above Gate 5
  • Maharaja Lounge First Class at Terminal 4, 4th Floor,Near Gate 5 after TSA Security above Gate 5
  • British Airways Lounge at International Terminal 7, 3rd floor
  • Korean Air Lounge at Terminal 1
  • Swiss Lounge at Terminal 4, 4th Floor,A2 Check-in Level (After security checkpoint)
  • The Lounge at Terminal 4, in the duty-free shopping area.
  • Virgin Clubhouse at Terminal 4, Above Boarding Gates A4 and A5 after security checkpoint

Assistance / information about lounge access / use can be requested from the EVA Air JFK terminal staff.

Car Rental at JFK Airport

The airport provides courtesy phones and even rental car company counters at the arrivals area of all terminals at John F Kennedy international airport. Passengers arriving at this airport can make arrangements to hire a car befitting their personal requirements. For assistance request the airport staff.

Parking at JFK Intl Airport

Travelers can avail themselves of multiple parking options provided at JFK international airport; advance booking for parking can be made through the airport’s website. Airport staff can be requested for assistance and queries related to parking can also be directed to them. The Easy AirTrain is available for commuting between the parking and terminals.

Services & Amenities at JFK International Airport

Mentioned below are the services / amenities offered at John F Kennedy international airport:

  • Airport Information
  • ATM
  • Baggage Storage
  • Charging Station
  • Currency Exchange
  • Ground Transportation
  • Lounges
  • Medical Office
  • Nursing Suites
  • Restrooms
  • Service Animal & Pet Relief
  • Worship Spaces
  • Restaurants
  • Books & Magazines
  • Convenience Shopping
  • Duty Free
  • Electronics
  • Fashion & Accessories
  • Florist
  • Gifts & Souvenirs
  • Spirits & Wine
  • Travel Essentials

Travelers can request for assistance from the airport staff and / or check the airport’s website for details about the services / amenities which are being offered.

List of Worldwide Eva Air Offices

EVA Air John F. Kennedy Airport Map

Frequently Asked Questions (FAQs) – EVA Air John F. Kennedy Airport Terminal

What terminal is Eva Air at JFK international airport?

All flight operations of EVA Air are managed at Terminal 1 of John F Kennedy airport.

Where are the EVA Air JFK terminal arrivals?

EVA Air flights are received in Terminal 1 at JFK airport.

Where are the EVA Air JFK terminal departures?

EVA air flights depart from Terminal 1 in John F Kennedy International Airport.


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