EgyptAir is the national airline of Egypt and operates flights to various destinations around the world. One of its destinations is the city of Toronto in Canada, where it has an office to assist passengers with their travel needs. The EgyptAir Toronto office serves as a point of contact for passengers who are traveling to and from Toronto and provides a range of services, including booking flights, changing reservations, and addressing customer inquiries. This office plays an important role in ensuring that passengers have a smooth and hassle-free travel experience with EgyptAir. In this article, we will take a closer look at the EgyptAir Toronto office and the services it provides.
Egyptair Toronto Office Address
36 Eglinton Ave W suite#300, Toronto, ON M4R 1A1, Canada
Egyptair Toronto Airport Address
6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada
Airport Phone Number: +14162477678
Contact Number of Egyptair Office in Toronto
Phone Number: +23 48 18888 0883
Email: wecare@egyptair.com
Working hours
Sunday To Thursday (8:30 Am till 5:00 Pm)
Egyptair Toronto Airport Office Map Location
Egyptair Official Website: www.egyptair.com
Check Flight Status Here: www.egyptair.com/flightstatus
Online Check-in: www.egyptair.com/online check-in
Egyptair Baggage Services Information
Egyptair Baggage Services Phone Numbers:- 022-2282 4088
For baggage inquiries: www.egyptair.com/en/fly/baggage/Pages/default.aspx/
Egyptair Baggage Allowance
| Overweight baggage charges | Checked baggage | Oversize baggage charges |
| Cabin baggage | View Airlines Hand | Excess baggage charges |
Worldwide List of Egyptair Offices
Customer Care at Egyptair Toronto Office handles the following queries
| Flight Ticket Booking | Ticket Cancellation |
| Flight Ticket Rescheduling | Ok to Board |
| Visa Services | Online Check-in |
| Baggage Allowance | Duty-Free Allowance |
| Flight Information | Airport Lounges |
| Visa Information | In-Flight Meals |
| Airport Transfers | Missing Luggage |
| Immigration Services | Valet Parking |
| Meet and Greet | Flight Wifi |
| Airport Wifi | In-Flight Entertainment |
| Airport Facilities | Delayed Flights |
| Visa on Arrival | First Class |
| Business Class | Economy Class |
| ConnectMiles |
Readers may find this information useful to formulate a course-of-action for preparing / planning of an upcoming / future flight with EgyptAir and / or to contact the EgyptAir Toronto Office in Canada.
james says:
Can I travel with my emotional support animal in the passenger cabin with Egypt Air ?
Omari Mostafa says:
Is there any flight to toronto between 26-31st March?
Adel fanous says:
I am trying to change my flight date next week to Egypt by one day earlier whish was booked through Cairo office, now, I am unable to reach out to any of Egypt or Canada office, can someone please help,–thanks-Adel
Greg imada says:
My flight got cancelled by Egyptair I needed to rebook I can’t get them on phone, I went to the two addresses I saw on their website one was in residential area other was in the airport. Can someone send me the right office address in Toronto pls.so frustrating. Thanks you.
Esther says:
I called to inquire about covid regulations in regards to the new Omicron virus in Africa, my flight was for Toronto to Accra, passing through Cairo. The agent advise it’s better to cancel but they will charge me $300 on top of that as processing fee I was struggling to understand why I will be charged for something beyond me it’s the government policy, then the agent redirected my call to a specialist who further explained and mentioned that he cannot even guarantee a refund but I can get a credit, they took my card details to charge me $300!!! But they can’t *guarantee* a refund I had to stop them I told him I am struggling it’s already a hard time for me with flight been cancellations, I advise them to take the $300 from flight total or something …the specialist went on to say “well is like you have never taken flight or cancel before in your life” also “if you don’t pay the $300 you will loose even the ticket fee because I will put a note even if you call back the next agent won’t help you”
Extremely disrespectful and unprofessional talking to me like a bag of shit or I did bad for calling them, I honestly don’t understand why I deserve so much disdainful treatment from customer service he literally hang up on me! Saying “don’t call back, because I will make sure you don’t get any refund since you won’t listen to me” I believe calls are recorded the management or whoever can listen to call placed today dec 1 @ 2:46 pm EST. When I booked the flight All my friends and family said the airline is a big scam and I made a mistake I didn’t believe until today. I am highly surprised, still in shock! Extremely unprofessional he literally hang up and said don’t bother calling back because I will make sure the next agent doesn’t refund you I will make a note etc…this not acceptable!!! PLS Don’t delete
Esther says:
I called to inquire about covid regulations in regards to the new Omicron virus in Africa, my flight was for Toronto to Accra, passing through Cairo. The agent advise it’s better to cancel but they will charge me $300 on top of that as processing fee I was struggling to understand why I will be charged for something beyond me it’s the government policy, then the agent redirected my call to a specialist who further explained and mentioned that he cannot even guarantee a refund but I can get a credit, they took my card details to charge me $300!!! But they can’t *guarantee* a refund I had to stop them I told him I am struggling it’s already a hard time for me with flight been cancellations, I advise them to take the $300 from flight total or something …the specialist went on to say “well is like you have never taken flight or cancel before in your life” also “if you don’t pay the $300 you will loose even the ticket fee because I will put a note even if you call back the next agent won’t help you”
Extremely disrespectful and unprofessional talking to me like a bag of shit or I did bad for calling them, I honestly don’t understand why I deserve so much disdainful treatment from customer service he literally hang up on me! Saying “don’t call back, because I will make sure you don’t get any refund since you won’t listen to me” I believe calls are recorded the management or whoever can listen to call placed today dec 1 @ 2:46 pm EST. When I booked the flight All my friends and family said the airline is a big scam and I made a mistake I didn’t believe until today. I am highly surprised, still in shock! Extremely unprofessional he literally hang up and said don’t bother calling back because I will make sure the next agent doesn’t refund you I will make a note etc…this not acceptable!!!
Adeniyi Ojo says:
Dear Egyptair,
I am writing as regards the poor and unacceptable service that I received from your airline on the 10th Of February, 2021. I paid for a flight from Lagos Nigeria to Toronto Canada with Reservation Code: FPZJCC And Airline Reservation Code : SRFZWN(MS). Prior to paying for the flight I made Inquiry with both my agent and the Staff Of the Airline At the Airport if my class of Visa was permitted to fly and they told me expressly that I was allowed to fly hence my reason for paying for the flight.
We got to the airport on the day of the flight and were allowed to board enroute Toronto Via Cairo, On getting to Cairo we were refused Boarding the plane to Toronto without a Valid reason and we were treated very badly as if we were criminals who had no right to speak.1. We were not giving any Reason from the airline on why we were refused to board the flight from cairo to toronto2. I was left to stay in the airport lobby for more than 12 hours in the cold with my family, not considering the fact that I had children (4 and 2 years old) without Access to our bags to get blankets or anything to keep them warm(temperature was less than 10 degrees)3. Even till now the airline did not call us or get in touch with us to offer a reason for their action as if we were giving the ticket for free.
This is a gross violation of my human rights and that of my family and it’s unthinkable that your Airline didn’t even consider that I had Children. I demand an explanation for this unjust treatment and a full refund of my Air Ticket fee Failure of which I will be willing to fully go to any extent legally permissible by Law to seek redress of the unbearable Hardship caused to my family by the airline’s unjust treatment.
Adeniyi Ojo
MANYANG KON says:
Hello, Madam / Sir to whom it may concern,
On January 7, 2021, boarded the plane to South Sudan via Egypt. On January 8, 2021, arrived at Egpyt airport but due to the weather, the plane has deviated to Sharmshiek. When the plane is safe to land at the airport and when we arrived back at Cairo airport we find the connected the plane left to Juba.
I stayed at the airport for four days with no accommodation. So, therefore, I am asking the authority to look into compensation.
My best regards,
Manyang Kon
manyangkon@gmail.com
226 500 5938
Catherine Bell says:
I have called the Egypt Air Toronto office to know the status of my refund. An aviation executive was assigned to address my query. He asked me about my name, reservation number or booking number, etc. to check the status. I am so happy that he answered all my queries quite professionally and politely. I also got my refund within 7-20 working days after submitting my request.
Ama says:
what number did you call because all the number i try i never connect to them
Kelis Ford says:
I was looking to book my tickets but unable to do so online. Hence, I visited the EgyptAir Toronto office directly for the booking of my flight tickets in-person. After that, I went to the flight booking window for the reservation. He asked me about certain details like my name, departure and arrival airports, journey date, etc. After getting all these details, he provided me with the details of flights available on my journey date. I chose a suitable flight schedule and he booked my tickets on my behalf. I would only say one thing – amazing services.
Aurelien Bisse A Ekamou says:
Hello
I booked a flyght whith Egyptair and now I can not access to my booking online. What should I do.
Mulikat Ayoka Alli says:
i surpose to return to Nigeria on may 24/20,but due to covid-19,no fleight,So i need to reschedule my ticket,how do i go about it.my ticket number 077-3622561587.
Samuel Lane says:
I was at the airport counter calling for a refund, but the available crowd didn’t help me to get my refund. I was calling for a refund on my Toronto flight because it had been delayed for 9 hours. I dialed Egypt Air Customer Service Canada and asked it to repay me in full to confirm the authenticity of my refund.
Alex Lee says:
Egypt Air’s customer service in Canada is as good as it can be anywhere in the world. Just got a few changes done on my ticket that too without any extra fee whatsoever. Great service! Highly recommended!
omran talfah says:
I have a reservation for Amman – Cairo trip to Toronto on April 2, 2020.
The Booking Ref. JV2DGH
Due to the Coronavirus, Egyptair informed me they canceled that flight MS995, and I tried to call your office in Jordan and Toronto but nobody answer and I send emails but still not received any reply, so please inform me if possible to I can use this ticket for a new trip or refund my money.
best regards
Tibor Zelenka says:
Something is very “fishy” around the Air Egypt operation in Canada. Be very careful! During my last flight from Cairo to Toronto on the 1st of March 2020 my Baggage was destroyed. The company has acknowledged its fault and promised me a compensation. I have exchanged several letters with Air Egypt offices in Cairo and Toronto, and I have received many promises. However, the promised compensation has never happened. I have called the Mustafa’s mentioned office and I had the same experience. Lately, my email that was sent to the Toronto office was blocked. I think, there are too many of us looking for some kinds of compensation and Air Egypt “put its head into the sand”. Good luck for all of us; but we should start something to stop Air Egypt to operate in Canada.
Susanne Feero says:
Hi
I totally agree with you. I have had to cancel my flights to Cairo and Luxor twice due to the
COVID-19. I know this is not egyptair’s fault, but it is impossible to get through on their phone
numbers, there are three of them. All you get is a message that they are not in service. I had
this problem for months. I finally requested an online refund last month. I have yet to hear from
them. I have sent emails also so far have had no response. I was thinking of trying to contact their
head office in Cairo about this situation.
Mustafa says:
I’ve called Reservation Office of Egypt Air in Toronto, Canada. An Indian guy picked up the phone and he was very rude he didn’t answer any of my questions and he hanged up the phone. I’ve no idea why Airlines hire such stupid and rude people. Please be nice we are your customers and without us your airline is nothing.
Raafat girgis says:
I have reservation for Tel Aviv – Cairo trip from Toronto on May 9, 2020.
The Booking Ref. RANLFN
Due to the Coronavirus, I had to cancel the trip, but I haven’t received any refund yet.
Could you please update me about the status of the cancelation and the refund.
Thanks,
Raafat Girgis