Turkish Airlines Jakarta Airport Office

Flight Queries? Call an Expert

At the Turkish Airlines Jakarta Airport office, you can book convenient international flights to and from Soekarno-Hatta International Airport, and save up to 25% on your next Turkish Airlines booking. 

Regarding questions, issues, or worries clients may have about travel and logistics, Turkish Airlines offers 24*7 support. Before a flight, they may also help with baggage claims, bookings, check-in procedures, and ticketing systems.

The airline also has the English language in the interactive voice response kiosk at Soekarno-Hatta International Airport. You just have to press the OK button and the airline will connect you to an Indonesian-speaking agent.

Office Address Of Turkish Airline Jakarta Airport:
Terminal 2-D 2nd Floor DOD 17-18
Soekarno-Hatta International Airport,
Jakarta, Indonesia

Turkish Airline Booking Office Phone Numbers: (62) 21 55 91 64 31
Email Address: JAKARTA@THY.COM
Fax Number: (62) 21 55 91 64 30

Working hours: Office work time: 15:00-23:00 | Check-in time: 16:45 – 19:35 (All times are in LMT.)

Official websitewww.turkishairlines.com

Check-in: www.turkishairlines.com/en-int/flights/manage-booking

Check your flight status here: www.turkishairlines.com/en-int/flights/flight-status

Customer Relation

For your feedback / Complaints, and Comments: +90 850 333 0 849

Miles & Smiles Call Center

You can call us to become a member for free and for all your questions about card advantages, awards, and your mileage account

Phone: +90 850 333 0 849

Turkish Airlines General Management Office

Turkish Airlines General Management Building Ataturk Airport,
Yesilkoy 34149
Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Types of Planes/Aircraft Available with Turkish Airlines

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195

Here is the List of issues that the Turkish Airlines Jakarta Airport Office Could Address

  • Flight Ticket Booking
  • Online Check-in
  • Unaccompanied Minor Service
  • Flight Information
  • In-Flight Meals
  • In-Flight/Airport Wifi
  • Delayed Flights
  • Promotional Fares
  • Concierge Services
  • Airport Transportation
  • Visa on Arrival
  • Flight Ticket Cancellation
  • Counter Check-in
  • Baggage Allowance
  • Airport Lounges
  • Missing Luggage
  • In-Flight Entertainment
  • Codeshare
  • Animals and Pets
  • Airport Transfers
  • Seats Selection and Enquiries
  • Transit Information
  • Rescheduling
  • Kiosk Check-in
  • Duty-Free Allowance
  • Visa Information
  • Immigration Services
  • Airport Facilities
  • Duty-Free
  • Sports Equipment
  • In-Flight Duty-Free
  • Privilege Club
  • Receipts and Refunds
  • Trip Insurance

Check the list of Turkish Airlines Offices


One thought on “Turkish Airlines Jakarta Airport Office

  • Christian Best says:

    hello i need to change my flight from bali whit my girlfriend. i try to call email but i don’t can get a customer service or some one ho can help me.
    which number or email address i can call or email ?

    Regards christian


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