Alaska Airlines Cancun Airport Terminal – CUN

Flight Queries? Call an Expert

Alaska Airlines Cancun Terminal has answers to all your questions regarding flight bookings, cancellations and making changes to your flight. This article is dedicated to provide you with information of services provided at Alaska Airlines CUN Terminal. This will help you to plan your trip properly in future or now when you travel with Alaska Airlines. All the information of Alaska Airlines flights that are arriving at or departing from Cancun is mentioned here.

Details of Alaska Airlines Cancun Airport – CUN

The Alaska Airlines CUN Terminal is 1, at Cancun International Airport.

Airport NameCancun International Airport
Alaska Airlines Cancun Airport AddressCancun – Chetumal Km 22, 77565 Cancún, Q.R., Mexico
Airport CodeCUN
Alaska Airlines Cancun Airport Contact Number+52 55 5284 0400
Alaska Airlines Cancun TerminalTerminal 1
Working Hours24 hours
Official Website
Instagram Account

Services provided by Alaska Airlines at Cancun Airport Terminal CUN

At the Office of Alaska Cancun Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Alaska Airlines Bookings

At Alaska Airlines Cancun Terminal office passengers can make bookings for flights,hotels and cars all at one place. Alaska Airlines offers deals on packages offered as well. This service can also be availed online by visiting the official website of Alaska Airlines.

Alaska Airlines Manage Your Bookings

Manage booking helps passengers in adding services like extra baggage, travel insurance, add car, add hotels, add and make seat selection and also make changes to flight like flight change,cancellation and rescheduling. You can also go through your booking details and print or download your boarding pass. This service can be availed online by visiting the official Alaska Airlines or by visiting Alaska airlines staff at CUN Airport.

Alaska Airlines Check-in at Cancun Airport

Passengers can check-in at any time between 24 hours to 1 hour before your scheduled Alaska Airlines flight departure. Once checked in you can download your boarding pass as well and make changes to your seat with seat upgrades.

Alaska Airlines Refund and Cancellation

If you have tickets purchased by travel agents and third party sites then you are not eligible to request for cancellation and or refunds at the Alaska Airlines terminal office at Cancun. Only tickets bought directly with the airline are eligible and accepted.

Inflight Wifi Of Alaska Airlines

Alaska Airlines offers wifi both Basic and super fast wifi service on board and wifi service can be availed at $8 starting ranging  to $24.99. These plans can either be availed beforehand while making bookings or later on board as well.

Alaska Airlines Traveling with Pets/Service Animals

Alaska Airlines allows dogs as service animals to travel with them on board as long as passengers have proper paperwork submitted to the airline. Pets can travel in passenger cabins as well as excess baggage with the airline. A pet travel fee of $100 is charged as cabin fee for one way and $150 in baggage compartment. Any assistance needed can be provided by the Alaska airlines staff at Cancun.

Alaska Airlines Baggage at CUN Airport

Baggage allowance is based on your flight class type.You refer the Alaska Airlines website regarding your free baggage allowance, excess baggage allowance or checked baggage allowance. If you wish to purchase extra bags, it can be done by either visiting the official airline website, through the Alaska Airlines mobile app or during check-in at the Cancun.

Alaska Airlines Lost, Delayed or Damaged Baggage

When your bags get delayed,lost or damaged you must report it immediately to an airline representative staff member before leaving the airport at the baggage claim area.You can request assistance at the Alaska Airlines CUN Terminal.

Car Hire at Cancun Airport

Alaska Airlines has collabed with Budget and Avis to provide passengers a peace of mind when they plan their trip with Alaska Airlines.

Special Assistance at CUN Airport

Alaska Airlines cares for its passengers and makes sure that they have a comfortable flight. By offering services to passengers in need like mobility assistance, oxygen and respiratory devices, airport accessibility, hearing and developmental and intellectual disabilities. You can contact Alaska airlines staff at Cancun for any assistance needed.

Alaska Airlines Cancun Airport Map

Frequently Asked Questions (FAQs) of Alaska Airlines Cancun Airport – CUN

What terminal is Alaska Airlines at Cancun – CUN?

All Alaska Airlines flights, arriving at or departing from Cancun Airport use Terminal 1.

Where are the Alaska Airlines Cancun terminal arrivals?

Alaska Airlines flights arriving at CUN Airport are received in Terminal 1.

Where are the Alaska Airlines CUN terminal departures?

Terminal 1 is used for Alaska Airlines departing from Cancun Airport.

What is the Alaska Airlines customer service contact number?

Call 1-800-252-7522 to speak to a Alaska Airline representative.

Does Alaska Airlines have a lounge service?

Yes Airside lounge service is available to passengers flying with Alaska Airlines.


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